RISE (Readiness, Inquiry, Scholarship, Education) advances education equity for children experiencing foster care by building students’ early literacy skills. A home and community-based service, RISE provides individualized literacy tutoring.   RISE also promotes caregiver engagement in their child’s learning by ensuring they are equipped with the necessary knowledge and skills to support their child’s learning at home and school.

This position requires an experienced professional whose passion for education, child welfare, and social justice is matched with strong leadership, sound judgment in the face of complex challenges, and a proven track record of engaging and supporting families. A dynamic, collaborative, and results-oriented service provider, the Caregiver Support and Engagement Specialist has alignment with HopeWell’s mission and will thrive on taking an entrepreneurial and innovative approach to meeting youth’s education needs.

KEY RESPONSIBILITIES

The Caregiver Support and Engagement Specialist will:

• Implement high quality, caregiver-centered services. Apply trauma-informed, evidence-based best practice approaches to working with caregivers and youth impacted by the child welfare system.
• Partner with tutors, caregivers, and youth to identify and work toward education goals that address assessed needs.
• Coach caregivers to advocate for the education needs of youth in their care, and support caregivers in identifying and reducing any barriers to full engagement in the RISE program.
• Ensure communication is coordinated between caregivers, school professionals, and DCF workers in a way that supports coordination of services, monitors youth progress, and supports youth efforts toward their goals. This may involve taking on the role of convener or supporting the efforts of others.
• Collaborate with the RISE team and executive and program leadership as appropriate to identify, assess, and address safety and other pressing concerns that are impacting RISE service delivery. Partner with caregivers to provide support and, when appropriate, collaborate with external providers or make external referrals.
• Collaborate closely with other RISE staff to ensure continuous internal information sharing that promotes seamless and effective service delivery on a day-to-day basis, as well as appropriate and proactive responses when complex and unexpected situations arise.
• Provide clinical insight to multi-disciplinary team of RISE staff to ensure entire team is delivering most appropriate supports for caregivers and youth. Collaborate with Education Director, Clinical Director, and/or VP, Program Impact and Strategy as relevant to ensure RISE implements best practices.
• Collaborate with the Education Director to test and continuously evolve core educational support model to ensure RISE addresses the unique needs of youth in foster care and promotes effective collaboration between RISE staff, youth and their family, school staff, DCF staff, and any other providers.
• Complete documentation including, but not limited to, intake paperwork and consents, needs assessments, service plans, case notes.
• Actively participate in program and agency internal (e.g. collaborating with colleagues, staff meetings, town halls) and external meetings (e.g. partnership meetings) both in person and virtually as assigned.
• Other duties as assigned. RISE is a new program, and as such, the program model will be subjected to a continuous cycle of analysis and assessment as it launches. It will change iteratively as we learn more about how to best support youth needs, and as a result the roles and responsibilities of various team members will likely adapt and change as the program is launched and evolves.

QUALIFICATIONS

This is a comprehensive list of qualifications that we believe will lead to success in the role. We understand that any one candidate may not have every qualification on this list. We strongly encourage candidates with lived experience with the foster care system to apply.

• Bachelor’s in Human Services field required; MSW or equivalent degree preferred.
• Minimum of two (2) years’ experience providing person-centered supports in child and family services, ideally with families impacted by the child welfare system and/or with complex presentations including chronic trauma.
• Experience doing community-based work and working in school settings, especially in Massachusetts (i.e. as a school social worker) a plus.
• Strong interpersonal skills; ability to build rapport and trusting relationships with youth and families, school staff, and other professionals; ability to successfully engage youth and families and support them regarding education concerns.
• Demonstrated experience collaborating with multi-disciplinary teams utilizing innovative strategies to overcome obstacles.
• Knowledge of and training in child development and children’s mental health experience.
• Demonstrated sensitivity to the needs of families from diverse cultural or linguistic backgrounds.
• Demonstrated flexibility and entrepreneurial spirit; thoughtful, curious, and open-minded approach to learning, growth, and change.
• High level of personal accountability for the quality and impact of work and demonstrated ability to effectively organize, plan, and prioritize work.
• Highly effective oral and written communication skills.
• Must be comfortable working in community settings (i.e., family homes, schools, and in the community).
• Computer skills sufficient to perform essential functions.

OTHER REQUIREMENTS

• This role involves some home-based and community-based work, some office-based work, and some remote opportunities. During home and community visits there are possible environmental exposures including pets.
• Daily access to an automobile is required.
• Driving is required in and out of the catchment area.
• A valid MA State Driver’s License.
• Clearing of background checks as required by state and federal law.
• Remain current in all required trainings.
• Other duties as assigned to support quality care.
• Maintain availability to work up until 7 pm on weekdays, as many sessions with caregivers occur in the afternoon and early evening. Staff schedules are centered around both the needs of youth and caregivers enrolled in RISE and required program staff meetings. Staff schedules can shift over time as youth needs, staff caseloads, and program needs change. Please note that when scheduled into the early evening, staff coordinate with program leadership to flex other hours to align with HopeWell’s 35-hour work week while meeting all job expectations.

WORKPLACE CULTURE AND BENEFITS

HopeWell has an unparalleled work culture, with an emphasis on diversity, belonging, inclusion, equity, and holistic wellness. At HopeWell, each team member is called to uphold and live daily the values of empathy, strength, learning, and integrity. HopeWell is an environment where we laugh and smile while handling serious, life-changing work.

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

The Administrative Operations Manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently. The goal is to ensure all support activities are carried out efficiently and effectively to allow the other operations to function properly. This individual will support the Springfield and Worcester offices.

In addition to supporting the Program Director(s), the Administrative Operations Manager will provide support to the Vice President, Child and Family Programs and to the Senior Director, Child and Family Programs. The individual may coach/train other administrative/office team members and ensure that daily office operations are performed in a seamless and efficient manner.

KEY RESPONSIBILITIES

Administrative

• Greet guests that visit HopeWell ensuring that they feel welcome.
• Answer phones and direct calls to the appropriate employee.
• Collect, sort, and distribute all in-coming mail daily.
• Manage the copy room ensuring we have the supplies needed and handling any issues with the copier/printer including toner re-stocking.
• Order office supplies and ensure the office is appropriately stocked with the necessary supplies with Director’s approval.
• Assist the program director and supervisor with all onboarding needs.
• Plans, schedules, and promotes office events, including meetings, conferences, interviews, orientations, fundraising events, and training sessions. This includes ordering and coordinating food for agency events.

Operations

• Assist the VP, Child and Family Services and Senior Director, Child and Family Services when required with special projects which may include assisting and following up on key organizational initiatives, projects, and action items.
• Develops, reviews, and improves administrative and operation systems, policies, and procedures.
• Collects, organizes, and stores information using computers and filing systems.
• Build new and expand existing skills by engaging in educational opportunities.
• Liaise with clients and suppliers, connecting them with the appropriate managers
• Acts as the program’s financial liaison with the Finance Department, this includes maintaining office account receivables and payables; develop and maintain accounting system to track monthly records of expenditures in each line item of agency budget.
• Coordinate as needed with vendors/contractors any repair work that is needed in the office space.

Programmatic Responsibilities

• Maintain records of client placements, dates of intakes, transfers and terminations for monthly billing to funding sources
• Maintain client database, intake, discharged, and placement moves.
• Maintain placement and acquire census for appropriate programs
• Manage foster parent reimbursement schedule and payments

QUALIFICATIONS

• Associate’s Degree preferred with a minimum of 7 years of relevant experience or a High School Diploma with proven administrative experience and certification a plus
• Exceptional leadership: Demonstrates the ability to manage time, task, and resources.
• Knowledge of office management systems and procedures
• Detail Oriented: Demonstrate accuracy and thoroughness; monitor own work to ensure quality and organization. Strong attention to detail while multi-tasking.
• Communication Skills: Clearly and persuasively communicate, listen and seek clarifications; participate in meetings, write clearly and informatively.
• Initiative: Demonstrate ability to work independently and as part of a team; exhibit sound and accurate judgment, including prioritization and time management skills. Able to provide support to multiple team members simultaneously.
• Computer Skills: Advanced level proficiency with Microsoft Office Suite and SharePoint, ability to learn and adapt to new technologies.
• Customer Service: Maintains professional and respectful relationships with staff, clients, and vendors. Responds appropriately and in a timely manner.
• Professionalism: Work well in a fast-paced environment; treat others with respect and consideration; accept responsibility for own actions; positive attitude.
• Flexibility: Able to multi-task in a changing work environment. Manage competing demands and unexpected events. Willing to change approach to best fit the situation.
• Financial Acumen: Demonstrate a proficient level of professional skill and/or knowledge in accounting and keep current with developments and trends. Knowledge and ability to use applicable information technology and systems to meet work needs.

OTHER REQUIREMENTS

• This role involves predominantly home  based and community-based work with occasional remote work opportunities. During  homeand community visits there are possible environmental exposures including pets.
• Daily access to an automobile is required.
• Driving is required in and out of the catchment area.
• A valid MA State Driver’s License
• Remain current in all DCF require trainings
• Other duties as assigned to support quality care.
• Commitment to our organizational vision, missions, and program

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

The Administrative Operations Manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently. The goal is to ensure all support activities are carried out efficiently and effectively to allow the other operations to function properly. This individual will support the Springfield office.

In addition to supporting the Program Director(s), the Administrative Operations Manager will provide support to the Vice President, Child and Family Programs and to the Senior Director, Child and Family Programs. The individual may coach/train other administrative/office team members and ensure that daily office operations are performed in a seamless and efficient manner.

HOURS: 25 hours per week

KEY RESPONSIBILITIES

Administrative

• Greet guests that visit HopeWell ensuring that they feel welcome.
• Answer phones and direct calls to the appropriate employee.
• Collect, sort, and distribute all in-coming mail daily.
• Manage the copy room ensuring we have the supplies needed and handling any issues with the copier/printer including toner re-stocking.
• Order office supplies and ensure the office is appropriately stocked with the necessary supplies with the Director’s approval.
• Assist the program director and supervisor with all onboarding needs.
• Plans, schedules, and promotes office events, including meetings, conferences, interviews, orientations, fundraising events, and training sessions. This includes ordering and coordinating food for agency events.

Operations

• Assist the VP, Child and Family Services and Senior Director, Child and Family Services when required with special projects which may include assisting and following up on key organizational initiatives, projects, and action items.
• Develops, reviews, and improves administrative and operational systems, policies, and procedures.
• Collects, organizes, and stores information using computers and filing systems.
• Build new and expand existing skills by engaging in educational opportunities.
• Liaise with clients and suppliers, connecting them with the appropriate managers
• Acts as the program’s financial liaison with the Finance Department, this includes maintaining office account receivables and payables; develop and maintain accounting system to track monthly records of expenditures in each line item of agency budget.
• Coordinate as needed with vendors/contractors any repair work that is needed in the office space.

Programmatic Responsibilities

• Maintain records of client placements, dates of intakes, transfers and terminations for monthly billing to funding sources
• Maintain client database, intake, discharged, and placement moves.
• Maintain placement and acquire census for appropriate programs
• Manage foster parent reimbursement schedule and payments

QUALIFICATIONS

• Associate’s Degree preferred with a minimum of 7 years of relevant experience or a High School Diploma with proven administrative experience and certification a plus
• Exceptional leadership: Demonstrates the ability to manage time, task, and resources.
• Knowledge of office management systems and procedures
• Detail Oriented:Demonstrate accuracy and thoroughness; monitor own work to ensure quality and organization. Strong attention to detail while multi-tasking.
• Communication Skills: Clearly and persuasively communicate, listen and seek clarifications; participate in meetings, write clearly and informatively.
• Initiative: Demonstrate ability to work independently and as part of a team; exhibit sound and accurate judgment, including prioritization and time management skills. Able to provide support to multiple team members simultaneously.
• Computer Skills: Advanced level proficiency with Microsoft Office Suite and SharePoint, ability to learn and adapt to new technologies.
• Customer Service: Maintains professional and respectful relationships with staff, clients, and vendors. Responds appropriately and in a timely manner.
• Professionalism: Work well in a fast-paced environment; treat others with respect and consideration; accept responsibility for own actions; positive attitude.
• Flexibility: Able to multi-task in a changing work environment. Manage competing demands and unexpected events. Willing to change approach to best fit the situation.
• Financial Acumen: Demonstrate a proficient level of professional skill and/or knowledge in accounting and keep current with developments and trends. Knowledge and ability to use applicable information technology and systems to meet work needs.

OTHER REQUIREMENTS

• This role involves predominantly office based and community-based work with occasional remote work opportunities. During office and community visits there are possible environmental exposures including pets.
• Daily access to an automobile is required.
• Driving is required in and out of the catchment area.
• A valid MA State Driver’s License
• Remain current in all DCF require trainings
• Other duties as assigned to support quality care.
• Commitment to our organizational vision, missions, and program

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

The Administrative Operations Manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently. The goal is to ensure all support activities are carried out efficiently and effectively to allow the other operations to function properly. This individual will support the Worcester office.

In addition to supporting the Program Director(s), the Administrative Operations Manager will provide support to the Vice President, Child and Family Programs and to the Senior Director, Child and Family Programs. The individual may coach/train other administrative/office team members and ensure that daily office operations are performed in a seamless and efficient manner.

HOURS: 25 hours per week

KEY RESPONSIBILITIES

Administrative

• Greet guests that visit HopeWell ensuring that they feel welcome.
• Answer phones and direct calls to the appropriate employee.
• Collect, sort, and distribute all in-coming mail daily.
• Manage the copy room ensuring we have the supplies needed and handling any issues with the copier/printer including toner re-stocking.
• Order office supplies and ensure the office is appropriately stocked with the necessary supplies with the Director’s approval.
• Assist the program director and supervisor with all onboarding needs.
• Plans, schedules, and promotes office events, including meetings, conferences, interviews, orientations, fundraising events, and training sessions. This includes ordering and coordinating food for agency events.

Operations

• Assist the VP, Child and Family Services and Senior Director, Child and Family Services when required with special projects which may include assisting and following up on key organizational initiatives, projects, and action items.
• Develops, reviews, and improves administrative and operational systems, policies, and procedures.
• Collects, organizes, and stores information using computers and filing systems.
• Build new and expand existing skills by engaging in educational opportunities.
• Liaise with clients and suppliers, connecting them with the appropriate managers
• Acts as the program’s financial liaison with the Finance Department, this includes maintaining office account receivables and payables; develop and maintain accounting system to track monthly records of expenditures in each line item of agency budget.
• Coordinate as needed with vendors/contractors any repair work that is needed in the office space.

Programmatic Responsibilities

• Maintain records of client placements, dates of intakes, transfers and terminations for monthly billing to funding sources
• Maintain client database, intake, discharged, and placement moves.
• Maintain placement and acquire census for appropriate programs
• Manage foster parent reimbursement schedule and payments

QUALIFICATIONS

• Associate’s Degree preferred with a minimum of 7 years of relevant experience or a High School Diploma with proven administrative experience and certification a plus
• Exceptional leadership: Demonstrates the ability to manage time, task, and resources.
• Knowledge of office management systems and procedures
• Detail Oriented:Demonstrate accuracy and thoroughness; monitor own work to ensure quality and organization. Strong attention to detail while multi-tasking.
• Communication Skills: Clearly and persuasively communicate, listen and seek clarifications; participate in meetings, write clearly and informatively.
• Initiative: Demonstrate ability to work independently and as part of a team; exhibit sound and accurate judgment, including prioritization and time management skills. Able to provide support to multiple team members simultaneously.
• Computer Skills: Advanced level proficiency with Microsoft Office Suite and SharePoint, ability to learn and adapt to new technologies.
• Customer Service: Maintains professional and respectful relationships with staff, clients, and vendors. Responds appropriately and in a timely manner.
• Professionalism: Work well in a fast-paced environment; treat others with respect and consideration; accept responsibility for own actions; positive attitude.
• Flexibility: Able to multi-task in a changing work environment. Manage competing demands and unexpected events. Willing to change approach to best fit the situation.
• Financial Acumen: Demonstrate a proficient level of professional skill and/or knowledge in accounting and keep current with developments and trends. Knowledge and ability to use applicable information technology and systems to meet work needs.

OTHER REQUIREMENTS

• This role involves predominantly office based and community-based work with occasional remote work opportunities. During office and community visits there are possible environmental exposures including pets.
• Daily access to an automobile is required.
• Driving is required in and out of the catchment area.
• A valid MA State Driver’s License
• Remain current in all DCF require trainings
• Other duties as assigned to support quality care.
• Commitment to our organizational vision, missions, and program

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

RISE (Readiness, Inquiry, Scholarship, Education) is HopeWell’s newest innovative solution to advance equity in education and improve educational opportunities for children experiencing foster care. The program aims to build students’ early literacy skills through a culturally responsive, evidence-informed curriculum designed to meet the unique needs of children in foster care by integrating literacy learning, social and emotional skill development, and a trauma-informed approach.

This is an exciting opportunity to join a growing and engaged team to work toward closing the opportunity gap for foster care-involved youth. RISE offers an innovative solution, turning the typical model on its head. With tutoring and other educational supports specifically designed around the unique challenges faced by foster care-involved children, RISE is a home-based service that follows children as they move and incorporates supports for any caregivers involved in a child’s life (e.g. foster parents, biological parents, kinship caregivers). This provides children with continuous academic support, even as they experience changes in their placement and permanency goals. RISE launched during the 2021-22 school year and is currently supporting students who join RISE in kindergarten through 3^rd grade in the Greater Boston area, and will be growing in size and scope in the coming years.

The Tutor is a dynamic, collaborative, and results-oriented service provider who will partner with foster care-involved youth and their caregiver(s) to support them as youth build literacy, social, and emotional skills. We are seeking someone who is passionate about education, child welfare, and social justice and is enthusiastic about the idea of piloting, strengthening, and growing a brand new education program that delivers real results. This individual will believe that all children can learn and have the strong ability and desire to work well with BIPOC youth.

HIRING BONUS: $1,500

RESPONSIBILITIES

The Tutor will:

• Implement assessment and intervention tools with an in person tutoring caseload of K-3 youth and their caregiver(s).
  1. Use standardized assessment tools (literacy, social and emotional learning) to continuously measure youth skills and learning gaps.
  2. Observe and assess youth’s home environment to identify and engage in opportunities for improving learning (e.g. creating a cozy and relatively quiet nook to read for fun).
  3. Collaborate with RISE Education Support staff to assess and develop a plan to address any needs for additional learning supports (e.g. an IEP that would benefit a youth and is not yet being provided).
  4. Collaborate with RISE leadership to individualize RISE curriculum learning routines and approaches to best meet each youth’s educational needs based on assessment and observation data, as well as information and feedback from caregivers, school staff, and other providers.
  5. Implement individualized version of core tutoring curricula through frequent, in person, one-on-one tutoring sessions with youth, typically in their home.
  6. Ensure high fidelity of the RISE curriculum model and employ a trauma-informed approach.
  7. Partner with RISE Education Support staff (where appropriate) to communicate and collaborate with caregiver(s) about youth’s progress and about how they can best promote youth’s educational progress.
• Communicate regularly and collaborate effectively with community providers, including but not limited to school staff, Department of Children and Families staff, and mental health providers.
• When appropriate, partner with RISE Education Support staff to participate in meetings related to a youth’s educational goals (e.g. IEP meetings, informal school conferences). Communicate about youth’s needs and goals and uphold youth’s rights before, during, and after the meeting.
• Complete documentation including, but not limited to, intake paperwork and consents, needs assessments, service plans, case notes.
• Actively participate in program and agency internal (e.g. collaborating with colleagues, staff meetings, town halls) and external meetings (e.g. collaborating with other providers, schools) both in person and virtually as assigned.
• Other duties as assigned. RISE is a brand new program, and as such, the program model will be subjected to a continuous cycle of analysis and assessment as it launches. It will change iteratively as we learn more about how to best support youth needs, and as a result the roles and responsibilities of various team members will likely adapt and change as the program is launched and evolves.

QUALIFICATIONS

This is a comprehensive list of qualifications that we believe will lead to success in the role. We strongly encourage candidates with lived experience with the foster care system to apply.

• Bachelor’s degree required.
• One year experience serving youth who have experienced trauma and implementing support strategies that use student-centered and trauma-informed approaches preferred.
• Prior experience with child welfare involved youth a plus.
• Prior experience in public education system a plus.
• Must be comfortable working in community settings.
• Strong reading and writing skills and a high degree of effective oral and written communications skills.
• High level of personal accountability for the quality and impact of work and demonstrated ability to effectively organize, plan, and prioritize work.
• Demonstrated understanding of and competence in serving BIPOC youth.
• Demonstrated flexibility and entrepreneurial spirit; thoughtful, curious, and open-minded approach to learning, growth, and change.
• High level of professionalism in work and interpersonal interactions with both internal and external contacts.
• Computer skills sufficient to perform essential functions.

OTHER REQUIREMENTS

• This role involves some home-based and community-based work, some office-based work, and some remote opportunities. During home and community visits there are possible environmental exposures including pets.
• Daily access to an automobile is required.
• Driving is required in and out of the catchment area.
• A valid MA State Driver’s License.
• Clearing of background checks as required by state and federal law.
• Remain current in all required trainings.
• Other duties as assigned to support quality care.
• Maintain availability to work up until 7 pm on weekdays, as most of the tutoring occurs in the afternoon and early evening. Staff schedules are centered around both the needs of youth enrolled in RISE and required program staff meeting. Staff schedules can shift over time as youth needs, staff caseloads, and program needs change. Please note that when scheduled into the early evening, staff coordinate with program leadership to flex other hours to align with HopeWell’s 35 hour work week while meeting all job expectations.

WORKPLACE CULTURE AND BENEFITS

HopeWell has an unparalleled work culture, with an emphasis on diversity, belonging, inclusion, equity, and holistic wellness. At HopeWell, each team member is called to uphold and live daily the values of empathy, strength, learning, and integrity. HopeWell is an environment where we laugh and smile while handling serious, life-changing work.

HopeWell also offers a comprehensive rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, 401k plan, and generous paid-time-off.

RISE (Readiness, Inquiry, Scholarship, Education) is HopeWell’s newest innovative solution to advance equity in education and improve educational opportunities for children experiencing foster care. The program aims to build students’ early literacy skills through a culturally responsive, evidence-informed curriculum designed to meet the unique needs of children in foster care by integrating literacy learning, social and emotional skill development, and a trauma-informed approach.

This is an exciting opportunity to join a growing and engaged team to work toward closing the opportunity gap for foster care-involved youth. RISE offers an innovative solution, turning the typical model on its head. With tutoring and other educational supports specifically designed around the unique challenges faced by foster care-involved children, RISE is a home-based service that follows children as they move and incorporates supports for any caregivers involved in a child’s life (e.g. foster parents, biological parents, kinship caregivers). This provides children with continuous academic support, even as they experience changes in their placement and permanency goals. RISE launched during the 2021-22 school year and is currently supporting students who join RISE in kindergarten through 3^rd grade in the Greater Boston area, and will be growing in size and scope in the coming years.

The Tutor is a dynamic, collaborative, and results-oriented service provider who will partner with foster care-involved youth and their caregiver(s) to support them as youth build literacy, social, and emotional skills. We are seeking someone who is passionate about education, child welfare, and social justice and is enthusiastic about the idea of piloting, strengthening, and growing a brand new education program that delivers real results. This individual will believe that all children can learn and have the strong ability and desire to work well with BIPOC youth.

RESPONSIBILITIES

The Tutor will:

• Implement assessment and intervention tools with an in person tutoring caseload of K-3 youth and their caregiver(s).
  1. Use standardized assessment tools (literacy, social and emotional learning) to continuously measure youth skills and learning gaps.
  2. Observe and assess youth’s home environment to identify and engage in opportunities for improving learning (e.g. creating a cozy and relatively quiet nook to read for fun).
  3. Collaborate with RISE Education Support staff to assess and develop a plan to address any needs for additional learning supports (e.g. an IEP that would benefit a youth and is not yet being provided).
  4. Collaborate with RISE leadership to individualize RISE curriculum learning routines and approaches to best meet each youth’s educational needs based on assessment and observation data, as well as information and feedback from caregivers, school staff, and other providers.
  5. Implement individualized version of core tutoring curricula through frequent, in person, one-on-one tutoring sessions with youth, typically in their home.
  6. Ensure high fidelity of the RISE curriculum model and employ a trauma-informed approach.
  7. Partner with RISE Education Support staff (where appropriate) to communicate and collaborate with caregiver(s) about youth’s progress and about how they can best promote youth’s educational progress.
• Communicate regularly and collaborate effectively with community providers, including but not limited to school staff, Department of Children and Families staff, and mental health providers.
• When appropriate, partner with RISE Education Support staff to participate in meetings related to a youth’s educational goals (e.g. IEP meetings, informal school conferences). Communicate about youth’s needs and goals and uphold youth’s rights before, during, and after the meeting.
• Complete documentation including, but not limited to, intake paperwork and consents, needs assessments, service plans, case notes.
• Actively participate in program and agency internal (e.g. collaborating with colleagues, staff meetings, town halls) and external meetings (e.g. collaborating with other providers, schools) both in person and virtually as assigned.
• Other duties as assigned. RISE is a brand new program, and as such, the program model will be subjected to a continuous cycle of analysis and assessment as it launches. It will change iteratively as we learn more about how to best support youth needs, and as a result the roles and responsibilities of various team members will likely adapt and change as the program is launched and evolves.

QUALIFICATIONS

This is a comprehensive list of qualifications that we believe will lead to success in the role. We strongly encourage candidates with lived experience with the foster care system to apply.

• Bachelor’s degree required.
• One year experience serving youth who have experienced trauma and implementing support strategies that use student-centered and trauma-informed approaches preferred.
• Prior experience with child welfare involved youth a plus.
• Prior experience in public education system a plus.
• Must be comfortable working in community settings.
• Strong reading and writing skills and a high degree of effective oral and written communications skills.
• High level of personal accountability for the quality and impact of work and demonstrated ability to effectively organize, plan, and prioritize work.
• Demonstrated understanding of and competence in serving BIPOC youth.
• Demonstrated flexibility and entrepreneurial spirit; thoughtful, curious, and open-minded approach to learning, growth, and change.
• High level of professionalism in work and interpersonal interactions with both internal and external contacts.
• Computer skills sufficient to perform essential functions.

OTHER REQUIREMENTS

• This role involves some home-based and community-based work, some office-based work, and some remote opportunities. During home and community visits there are possible environmental exposures including pets.
• Daily access to an automobile is required.
• Driving is required in and out of the catchment area.
• A valid MA State Driver’s License.
• Clearing of background checks as required by state and federal law.
• Remain current in all required trainings.
• Other duties as assigned to support quality care.
• Part time work schedules will be negotiated at hire based on programmatic need and candidate availability, but will typically involve 10 – 20 hours per week during the afternoon and early evening. Staff will be asked to maintain availability at least between the hours of 4 pm – 7 pm, ideally Monday through Friday, with some additional availability for weekly RISE staff meetings before 4 pm. Staff schedules can shift over time as youth needs, staff caseloads, and program needs change.

WORKPLACE CULTURE AND BENEFITS

HopeWell has an unparalleled work culture, with an emphasis on diversity, belonging, inclusion, equity, and holistic wellness. At HopeWell, each team member is called to uphold and live daily the values of empathy, strength, learning, and integrity. HopeWell is an environment where we laugh and smile while handling serious, life-changing work.

HopeWell also offers a comprehensive rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, 401k plan, and generous paid-time-off.

ABOUT THE JOB

The Clinical Supervisor assists the Program Director in ensuring that the program is organized and operates effectively to achieve program goals. The supervisor provides clinical supervision to social work staff providing these services and may provide direct service to children and youth as needed. In addition, the supervisor develops and maintains productive working relationships with public and private agency partners, and participates in planning and carrying out program design and development as needed.

HIRING BONUS: $5,000

KEY RESPONSIBILITIES 

• Ensure that clinical services are being delivered and documented in accordance with the agency’s clinical philosophy and all licensing and regulatory bodies.
• Provide and document supervision to clinicians related to specific team specialties, including monthly clinical meetings for clinicians.
• Monitor and review supervisees’ documentation to ensure clinical and compliance standards.
• Provide feedback to the Program Director and generate reports as necessary to maintain satisfactory compliance standards.
• Attends and actively participates in all supervision and staff meetings.
• Attend training as assigned; maintain necessary certifications and licenses.
• Under the emergency shelter home program, ensure that the appropriate staff members participate in 72-hour and 30-day meetings as well as 14-day placement reviews.

QUALIFICATIONS

• Five years’ experience in providing direct services to clients preferably in a placement setting
• Some experience with supervising
• Independently licensed as a LICSW, LMHC, or LMFT
• Ability to multi-task efficiently
• Ability to make decisions, direct others, and support them clinically
• Strong organizational and time management skills
• Empathy and desire to work with youth and families
• Desire to learn and grow professionally and is comfortable asking questions
• Good communication skills
• Experience or interest in providing outreach services
• Demonstrates flexibility/adaptability, resourcefulness, and professionalism
• Open-minded and motivated to learn, self-initiatives
• Open to receiving feedback

OTHER REQUIREMENTS

• This role involves predominantly home-based and community-based work with occasional remote work opportunities. During home and community visits, there are possible environmental exposures including pets.
• Daily access to an automobile is required.
• Driving is required in and out of the catchment area.
• A valid MA State Driver’s License
• Remain current in all DCF required training
• Other duties as assigned to support quality care.
• Commitment to our organizational vision, missions, and program
• Some evening and weekend work required
• Travels between two office locations (Andover & Roxbury)

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

SUMMARY:

HopeWell’s Shared Living program is looking for a Shared Living Caregiver(s) to live with a sweet and caring young man, who turned 22 in the fall of 2023. This young man loves animals – especially dogs.  He currently works at Pet Supplies in West Roxbury, which he really likes, but he could transfer to another store.  When trained, he is able to take public transportation.

He loves to draw and play video games.  His favorite foods are meatloaf, shepherd’s pie, chick fil a, hamburgers, and pizza. He loves his stepmoms’ smoothies but cannot make them on his own. He does better when meals are prepared, and he is reminded to eat. Otherwise, he might go all day without eating and make a quick sandwich so as to not interrupt his game time.

He does well with prompts and consistency, he will thrive when he has a routine. Keeping a whiteboard of his chores and work schedule definitely helps, because he can get caught up in his video game and miss the time he needs to leave for work.  Therefore, his parents we’ve tried to implement a schedule as to when he can be “on” his game based on his work schedule. This is also a way to keep him on task.

The ideal caregiver would be a single person or a couple, with no children in the home, who is friendly, caring and patient.  The ideal caregiver would encourage and work with him to increase his independent skills and encourage him to partake in different activities at home and in the community.

LOCATION(S): Preferable towns include West-Roxbury, Roslindale, Hyde Park, Dedham, and local surrounding areas.

COMPENSATION: Caregivers receive tax-free compensation, ongoing training, support, and other resources from the HopeWell Shared Living Team. For more information or connect with us? Please visit: https://hopewellinc.org/

CAREGIVER ELIGIBILITY: Caregivers must be 18 years or older, have a valid driver’s license and go through a background check (CORI & fingerprinted). Additional requirements for mandatory trainings apply.

OUR MISSION IS THE DRIVING FORCE BEHIND EVERYTHING WE DO: We enrich the lives and expand the opportunities of individuals and families in need of love, support and safe places to grow and thrive.

CONTACT INFORMATION: If you are or if you know of anyone interested in becoming a caregiver, please contact Anita Monestime directly at 617-607-5179.

Learn More

MA Level Clinician will be responsible for maintaining a caseload of 7-8 children/adolescents/families. The MA Clinician will provide individual and family counseling and advocacy services to each client. In addition, clinician will make referrals to community services for each child/adolescent/family

RESPONISBILITES

• Report to Clinical Supervisor
• Provide clinical counseling services for 7-8 children/ adolescents/families.
• Provide a minimum of two weekly individual/family counseling sessions for each child/adolescent/family.
• Develop a working knowledge of community resources and make appropriate referrals.
• Advocate on behalf of child/adolescent/family with other community programs.
• Participate in co-leading time-limited groups, as needed.
• Make referrals to other community agencies such as clinics, employment/vocational centers, etc.
• Provide ongoing support for family members when a referral has been made to an outside agency.
• Submit weekly case notes and monthly reports to supervisor.
• Provide on-call services during the week and weekend
• Other duties as required by director and immediate supervisor

QUALIFICATIONS

• Master’s required In Human Services field; License preferred (LMHC, LCSW, LICSW, LMFT); license eligible
• Minimum of two (2) years’ experience in clinical setting working with children, adolescents and families with severe behavioral, social and emotional difficulties
• Demonstrated experience working with children, adolescents and families, including experience navigating children’s systems and supports within the community.
• Knowledge of and training in child development and children’s mental health experience.
• Nonjudgmental ability to foster self-sufficiency in families using problem-solving and practical skills.
• Ability to establish trusting relationships through compassion, empathy and insight.
• Demonstrated sensitivity to the needs of families from diverse cultural or linguistic backgrounds.
• Computer proficiency including ability to work with email and word processing software
• Effective teamwork skills
• Scheduling flexibility
• Good listening skills

(Bilingual in Spanish/Bicultural candidates are encouraged to apply)

OTHER REQUIREMENTS

• This role involves predominately home based and community based work with occassional remote oppurtunities. During home and community visits there are possible environmental exposures including pets.
• Daily access to an automobile is required.
• Driving is required in and out of the catchement area.
• A valid MA State Driver’s License.
• Clearing of background checks as required by state and federal law.
• Remain current in all DCF required trainings.
• Other duties as assigned to support quality care.
• Commitment to our organizational vision, missions, and program

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, continuing education units and supervision towards licensure, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Social workers apply a child-centered, family-focused, trauma-informed approach to working with children and families. Social workers do this by providing therapeutic interventions, advocacy, counseling, guidance and community connections. Social workers carry caseloads of children and others carry caseloads of foster families based on the needs of the program.  Individuals and families served include children, foster families, birth families, kinship caregivers. Social workers are responsible for ensuring child safety and well-being, as well as quality foster care in accordance with out-of-home placement practices, DCF policies and EEC regulations.

KEY RESPONSIBILITIES

• Conduct ongoing clinical assessments and evaluations of children’s and foster parents’ progress and needs.
• In conjunction with the treatment team, develop a written treatment plan for each child outlining specific goals and when/how these goals will be met.
• Maintain case files and documentation for children, foster families and biological families in accordance with state regulations and agency policies.
• Visit with children weekly and foster parents monthly or as needed based on policy and/or demands.
• In conjunction with the DCF, provide support and consultation to the biological families of foster children to enhance the child’s relationship with family members. Encourage regular contact and visitation between children and family members as indicated in the case plan.  Seek to involve family members in plans and decisions regarding the child.
• Collaborate with DCF, community organizations and service providers as appropriate.
• Recruit, screen, study, approve and monitor foster homes to ensure safe, quality care and compliance with policies.
• Participate in the coordination and implementation of a training schedule for youths, foster parents, and caregivers.
• Attend all necessary meetings including Foster Care Reviews, treatment planning meetings, intake and discharge planning meetings.
• Provide transportation for children to visits, appointments, court, meetings, school, work, etc. as needed.
• Assist with recruitment events, appreciation celebrations, group activities, and any other HopeWell events.
• Participate in after hours on-call system to include routine 48 hour visits, emergency response, hospital coverage, and unexpected needs that arise.
• Conduct children’s and foster parents’ file reviews to monitor compliance with EEC regulations.
• Maintain and submit required reporting logs as requested by Central Office.
• Facilitate support group and training for foster parents as needed.
• Provide all pertinent paperwork, receipts and necessary information to ensure timely and accurate processing of billing, reimbursements, client support expenses, purchases, etc.

QUALIFICATIONS

• Bachelor’s or higher degree in social work or related field required. Master’s Degree preferred
• Social work experience with children and families required
• Minimum of one-years’ experience providing case management and/or counseling services to children, adolescents and families
• Eligibility for Massachusetts Social Work License required (Not Applicable in the state of Connecticut)
• High level accuracy and personal accountability for the quality and impact of work
• Excellent communication skills, professional demeanor, sound judgment, and strong organizational skills
• A high level of professionalism in work and interpersonal interactions with both internal and external contacts, presents to others as organized, informed, and approachable
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well;
• Reliable and dependable
• Team Player: Works well as a member of a group
• Driver’s license and vehicle required
• Ability to work with diverse populations.
• Proficient in basic computer skills and Microsoft Office. Ability to navigate and document in clinical computerized patient care records.

(Bilingual in Spanish/Bicultural candidates are encouraged to apply)

OTHER REQUIREMENTS

• This role involves predominately home based and community based work with occassional remote oppurtunities. During home and community visits there are possible environmental exposures including pets.
• Daily access to an automobile is required.
• Driving is required in and out of the catchement area.
• A valid MA State Driver’s License.
• Clearing of background checks as required by state and federal law.
• Remain current in all DCF required trainings.
• Other duties as assigned to support quality care.
• Remain current in all DCF require trainings

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Social workers apply a child-centered, family-focused, trauma-informed approach to working with children and families. Social workers do this by providing therapeutic interventions, advocacy, counseling, guidance and community connections. Social workers carry caseloads of children and others carry caseloads of foster families based on the needs of the program. Individuals and families served include children, foster families, birth families, kinship caregivers. Social workers are responsible for ensuring child safety and well-being, as well as quality foster care in accordance with out-of-home placement practices, DCF policies and EEC regulations.

Key Responsibilities

• Conduct ongoing clinical assessments and evaluations of children’s and foster parents’ progress and needs.
• In conjunction with the treatment team, develop a written treatment plan for each child outlining specific goals and when/how these goals will be met.
• Maintain case files and documentation for children, foster families and biological families in accordance with state regulations and agency policies.
• Visit with children weekly and foster parents monthly or as needed based on policy and/or demands.
• In conjunction with the DCF, provide support and consultation to the biological families of foster children to enhance the child’s relationship with family members.  Encourage regular contact and visitation between children and family members as indicated in the case plan.  Seek to involve family members in plans and decisions regarding the child.
• Collaborate with DCF, community organizations and service providers as appropriate.
• Recruit, screen, study, approve and monitor foster homes to ensure safe, quality care and compliance with policies.
• Participate in the coordination and implementation of a training schedule for youths, foster parents, and caregivers.
• Attend all necessary meetings including Foster Care Reviews, treatment planning meetings, intake and discharge planning meetings.
• Provide transportation for children to visits, appointments, court, meetings, school, work, etc. as needed.
• Assist with recruitment events, appreciation celebrations, group activities, and any other HopeWell events.
• Participate in after hours on-call system to include routine 48 hour visits, emergency response, hospital coverage, and unexpected needs that arise.
• Conduct children’s and foster parents’ file reviews to monitor compliance with EEC regulations.
• Maintain and submit required reporting logs as requested by Central Office.
• Facilitate support group and training for foster parents as needed.
• Provide all pertinent paperwork, receipts and necessary information to ensure timely and accurate processing of billing, reimbursements, client support expenses, purchases, etc.

Requirements

• Bachelor’s or higher degree in social work or related field required. Master’s Degree preferred
• Social work experience with children and families required
• Minimum of one-years’ experience providing case management and/or counseling services to children, adolescents and families
• Eligibility for Massachusetts Social Work License required (Not Applicable in the state of Connecticut)
• High level accuracy and personal accountability for the quality and impact of work
• Excellent communication skills, professional demeanor, sound judgment, and strong organizational skills
• A high level of professionalism in work and interpersonal interactions with both internal and external contacts, presents to others as organized, informed, and approachable
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well;
• Reliable and dependable
• Team Player: Works well as a member of a group
• Driver’s license and vehicle required
• Ability to work with diverse populations.
• Proficient in basic computer skills and Microsoft Office. Ability to navigate and document in clinical computerized patient care records.

Additional Requirements

• This role involves predominately home based and community based work with occassional remote oppurtunities. During home and community visits there are possible environmental exposures including pets.
• Daily access to an automobile is required.
• Driving is required in and out of the catchement area.
• A valid MA State Driver’s License.
• Clearing of background checks as required by state and federal law.
• Remain current in all DCF required trainings.
• Other duties as assigned to support quality care.
• Commitment to our organizational vision, missions, and program

Benefits

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

The transition coordinator manages and oversees high quality placements, with the goal of supporting individuals in HopeWell’s Shared Living and In-Home Support programs to live a happy, healthy, and productive life. We achieve our goals by implementing industry best practices, creating innovative solutions to complex problems and employing staff who care deeply about individuals, our mission, and our values.

This position is an exciting opportunity to work collaboratively with the Director, Home & Community-Based Adult Services in supporting, developing, and growing the Shared Living program.

KEY RESPONSIBILITIES

• Assure high quality support & comprehensive training is provided to the individuals through a Positive Behavior Support (PBS) approach, which increases individuals’ independence.
• Collaborate with the Director to engage in recruitment, selection, matching, transition, retention, and evaluation of caregivers. Maintain & train current and new caregivers in all aspects of their responsibilities.
• Collaborate with the Director to complete referrals and intakes with a focus on ensuring appropriate placements are made.
• Provide on-call coverage and crisis management that ensures individuals’ well-being. Notify and consult with Director, DDS, caregivers, and other stakeholders where appropriate.
• Ensure that the program meets and complies with all applicable DDS regulations, policies, and procedures. Oversee compliance of caregivers specified in the licensure & certification indicator guidelines.
• Develop positive relationships with individuals and caregivers. Ensure that individuals we support are treated with dignity and respect in accordance with Hopewell’s Human Rights policy. Support the development and growth of all individuals served in the program and provide all annual and other relevant training to individuals.
• Conduct home and community-based visits as required.
• Complete all required internal assessments, HCSIS ISP assessments and participate in the ISP meeting.
• Collaborate closely with local DDS Area Offices, Survey & Certification, and other Department personnel as delineated by the Director.
• Keep accurate and up to date program records and documentation.
• Actively participate in program and agency internal (e.g., supervision, collaborating with colleagues, caregiver & staff meetings, town halls) and external meetings (e.g. collaborating with other providers, external committee meetings) both in person and virtually as assigned.
• Perform all duties in accordance with the agency’s policies and procedures.

QUALIFICATIONS

The ideal candidate will possess:

• BS/BA in human services field preferred with 2 years’ experience working with individuals with intellectual disabilities, preferably in a Shared living setting; involvement with PBS implementation preferred.
• This role involves meetings in individuals’ homes and in the community, office-based work, and some remote opportunities. During home and community visits there are possible environmental exposures including pets.
• Ability to communicate effectively verbally and in writing and able to use good judgment.
• Demonstrated ability to be flexible, resourceful, and juggle multiple tasks and priorities.
• Computer skills to perform essential functions.
• Strong organizational skills and time management skills
• Empathy and desire to work with adults with developmental disabilities.
• Desire to learn and grow professionally and is comfortable asking questions.
• Open-minded, self-initiate and open to receiving constructive feedback.
• The ability to work well with a diverse team.
• Demonstrates flexibility/adaptability, resourcefulness, and professionalism.
• Passion, enthusiasm, excitement for the human services field
• Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, co-workers, caregivers, families, community members and other stakeholders.

OTHER REQUIREMENTS

• Daily access to an automobile is required.
• Driving is required in and out of the catchment area.
• A valid MA State Driver’s License.
• Remain current in all required trainings.
• Clearing of background checks as required by state and federal law.

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.