Current Openings

Our staff is the heart & soul of our organization. Learn more about working at HopeWell.

Available Positions

Family Support & Stabilization Clinician – Roxbury, MA

  • Full Time
  • Starting at $55K

Family Based Clinician will be responsible for maintaining a caseload of 7-8 children/adolescents/families.  The Family Based Clinician will provide individual and family counseling and advocacy services to each client.  In addition, clinician will make referrals to community services for each child/adolescent/family.

Education and Employment Specialist, My First Place Apply Now

My First Place is an education and employment program developed nearly two decades ago by First Place for Youth. Envisioning a future where the disparities between foster care-involved youth and their non-foster peers have been eliminated, the My First Place program is expanding to communities across the country, starting with HopeWell’s implementation in Boston. Through My First Place, youth receive stable, safe and affordable housing, community-based case management, and individualized education and employment support.  A team of staff including a Youth Advocate, an Education and Employment Specialist, and a Housing Specialist, support a youth in working towards healthy living, education, employment, and housing goals set by the youth. HopeWell began serving youth through My First Place in February of 2018 and the program is steadily expanding. This is an exciting opportunity to join a growing and engaged team to serve transition age youth comprehensively.

The Education and Employment Specialist is a dynamic, collaborative and results-oriented service provider who will partner with 18-24-year-old transition-age foster care-involved youth to support them in their path to independence. This position requires a professional whose passion for HopeWell’s vision is matched with sound judgment in the face of complex challenges, and a proven track record of successfully supporting transition age youth.

The Education and Employment Specialist provides targeted employment and education coaching to support youth in achieving their education and employment goals. The Specialist is active in developing, supporting and implementing an individualized, strength -based, culturally competent, youth-centered approach. This individual must understand what it takes to support youth skill development, be knowledgeable about resources to secure and retain employment, and have a solid understanding of traditional school, post-secondary, and alternative education systems. Successful Education and Employment Specialists understand how to partner with young adults in support of achieving their goals. The Specialist works closely with the Youth Advocate position to coordinate targeted supports for individual youth. This individual must be comfortable working independently and directly with youth in the program and make sound decisions in partnership with youth.

 

KEY RESPONSIBILITIES

  • Develop a partnership strategy with each youth. Provide direct support, coaching, mentoring and intervention to increase youth self-sufficiency and goal attainment.
  • Meet with youth regularly to assess educational and employment status and interest; support youth with exploring careers of interest and identifying, enrolling in and pursuing degree programs, vocational programs, and stackable vocational certifications.
  • Work collaboratively with other My First Place staff and community providers to ensure seamless and effective service delivery. Ensure continuous information sharing and communication.
  • Establish and maintain external collaborations with individuals, businesses, agencies, and institutions to identify education and employment opportunities for young adults and create warm handoffs and ongoing collaborations where possible.
  • Teach classes and workshops related to career education, job seeking skills and other pre-employment related classes, resumes, development and interviewing skills.
  • Complete documentation including but not limited to initial and regular assessments, Care and Services plans, needs assessments, and progress notes.
  • Attend required team meetings and trainings.

 

QUALIFICATIONS

The ideal candidate will possess:

  • Bachelor’s degree in social service field.
  • Experience working with transition age youth with complex presentations including chronic trauma preferred
  • Two years of experience working with youth in career development and job placement capacities
  • Excellent knowledge of education and employment resources for youth in the local area
  • Must be comfortable working in community settings
  • High level of personal accountability for the quality and impact of work
  • Excellent communication skills, professional demeanor, sound judgment, and strong organizational skills
  • A high level of professionalism in work and interpersonal interactions with both internal and external contacts
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations
  • Willingness to work collaboratively, but with the capacity to work independently
  • Computer skills sufficient to perform essential functions

 

OTHER REQUIREMENTS

  • Daily access to an automobile is required.
  • A valid MA State Driver’s License.
  • Clearing of background checks as required by state and federal law.
  • Remain current in all DCF required trainings.

 

WORKPLACE CULTURE AND BENEFITS

HopeWell has an unparalleled work culture, with an emphasis on diversity, belonging, inclusion, equity, and holistic wellness. At HopeWell, each team member is called to uphold and live daily the values of empathy, strength, learning, and integrity. HopeWell is an environment where we laugh and smile while handling serious, life-changing work.

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

 

#ZR

Apply Now

Direct Support Professional for Independent Support, Shared Living Starting at $17/hour Apply Now

The Direct Support Professional is responsible for ensuring a safe, therapeutic environment adhering to all safety standards, Federal and State regulations, agency and corporate policies. This position is responsible to ensure that individuals we support are treated with dignity and respect. The Direct Support Professional is responsible for supporting community integration and promoting wellness. The goal of this position is to promote the pursuit of independence, and happiness. Facilitate growth in areas of personal responsibility, social and community living skills for all individuals participating in our services. The Direct Support Staff is responsible to supervise the daily activities of individuals, providing ongoing support, guidance, and role modeling on a consistent basis. The Direct Support Professional should make every effort to promote principles of normalization and dignity and include opportunities for individuals to fully join their community’s.

Hourly Rate: $17.00

MAP Certified Hourly Rate: $17.50

 

Responsibilities

  • As a Direct Support Professional, you will directly participate in daily routines while assisting and encouraging each person to develop their skills and be as independent as possible.  Personal routines include a variety of different activities both at home and in the community.
  • Assist individuals in Self-Advocacy, decision-making and empowerment.
  • Collaborate with the Shared Living and Individual Support Teams; Social Worker, Transition Coordinators, Nurse Manager and caregiver(s), as part of the multidisciplinary team in providing support to individuals.
  • Participate in the development and implementation of service plans reflecting the individual’s vision, preferences, goals, lifestyles, and interests.
  • Assisting with personal care, household chores, medication management, preparing meals, and other activities of daily living.
  • Assess, teach, evaluate, and supervise individual’s skills in the areas of daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.
  • Complete written documentation and communication activities as required by the program that reflects the individual’s progress on their goals as well as staff interventions.
  • Report significant issues (health, behavioral, psychiatric) to the appropriate supervisor in a timely fashion.
  • Complete all training, staff meetings and supervision sessions as required by the program, including but not limited to: First Aid, CPR, OSHA & Blood Borne Pathogen, Positive Behavioral Supports, Fire Safety and Human Rights and DPPC Training.

 

Qualifications and Experience:

  • High school diploma (Associates degree preferred)
  • months’ relevant experience
  • Willingness to learn
  • Ability to maintain a professional relationship under all foreseen and unforeseen circumstances.
  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently and within a team atmosphere.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to set goals, analyze work develop plans and utilize time effectively and efficiently.
  • Ability to communicate effectively both verbally and in writing
  • Basic computer knowledge
  • Flexibility to work throughout the division

 

Physical Demands

  • Lifting is required. Ability to lift at least a minimum of twenty (20) pounds
  • Ability to physically assist individuals in personal care
  • Ability to perform common household cleaning activities that involve: consistent standing, bending, twisting, pushing, pulling, and walking
  • Ability to drive agency vehicle

 

Other Requirements

  • Clearing of background checks as required by state and federal law.
  • Valid MA driver’s license (some positions require a vehicle).
Apply Now

Direct Support Professional – Newton, MA Starting at $17/hour Apply Now

The Direct Support Professional (Awake, Overnight, Asleep) is also responsible for ensuring a safe, therapeutic family-like environment adhering to all safety standards, Federal and State regulations, agency and corporate policies. The position is responsible to ensure that individuals we support are treated with dignity and respect. The Direct Support Professional is responsible for supporting community integration, promoting wellness and self-determination. The goal of this position is to promote the pursuit of independence and happiness for all individuals participating in our services and to contribute to a welcoming environment in the home for family members and other stakeholders. The Direct Support Professional should make every effort to promote principles of normalization and dignity and include opportunities for individuals to fully join their communities.

 

Hourly Rate: $17.00

MAP Certified Hourly Rate: $17.50

 

Key Responsibilities

  • As a Direct Support Professional, you will directly participate in daily routines while assisting and encouraging each person to develop their skills and be as independent as possible.  Personal routines include a variety of different activities both at home and in the community.
  • Assist individuals in Self-Advocacy, decision-making, and empowerment.
  • Participate in the development and implementation of service plans reflecting the individual’s vision, preferences, goals, lifestyles, and interests.
  • On a daily basis, you will be assisting with personal care, household chores, administration of medication, preparing meals, and other activities of daily living.
  • Assess, teach, evaluate, and supervise individual’s skills in the areas of daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.
  • Complete written documentation daily that reflects the individual’s progress on their goals as well as staff interventions.
  • Complete daily communication activities as required by the program including: day program and transportation, making communication log entries, and completing data charts, incident reports, fire drill logs, and menus as needed.
  • Report significant issues (health, behavioral, psychiatric) to the appropriate supervisor in a timely fashion.
  • Complete all training, staff meetings, and supervision sessions as required by the program, including but not limited to: First Aid, CPR, OSHA & Blood Borne Pathogen, Medication Administration, Positive Behavioral Supports, Fire Safety, and Human Rights and DPPC Training

 

Requirements

  • High school diploma (Associates degree preferred)
  • 6 months’ relevant experience
  • Willingness to learn
  • Ability to maintain a professional relationship under all foreseen and unforeseen circumstances.
  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently and within a team atmosphere.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to set goals, analyze work develop plans and utilize time effectively and efficiently.
  • Ability to communicate effectively both verbally and in writing.
  • Basic computer knowledge.
  • Flexibility to work throughout the division.

 

Physical Demands

  • Lifting is required. Ability to lift at least a minimum of twenty (20) pounds.
  • Ability to physically assist individuals in personal care
  • Ability to perform common household cleaning activities that involve: consistent standing, bending, twisting, pushing, pulling, and walking
  • Ability to drive agency vehicle

 

Other Requirements

  • Clearing of background checks as required by state and federal law.
  • Valid MA driver’s license (some positions require a vehicle)

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Apply Now

Direct Support Professional (RELIEF) Starting at $17/hour Apply Now

The Direct Support Professional (Awake, Overnight, Asleep) is also responsible for ensuring a safe, therapeutic family-like environment adhering to all safety standards, Federal and State regulations, agency and corporate policies. The position is responsible to ensure that individuals we support are treated with dignity and respect. The Direct Support Professional is responsible for supporting community integration, promoting wellness and self-determination. The goal of this position is to promote the pursuit of independence and happiness for all individuals participating in our services and to contribute to a welcoming environment in the home for family members and other stakeholders. The Direct Support Professional should make every effort to promote principles of normalization and dignity and include opportunities for individuals to fully join their communities.

Available Locations: Newton, Brookline, Boston, Roxbury

Hourly Rate: $17.00

MAP Certified Hourly Rate: $17.50

Key Responsibilities

  • As a Direct Support Professional, you will directly participate in daily routines while assisting and encouraging each person to develop their skills and be as independent as possible.  Personal routines include a variety of different activities both at home and in the community.
  • Assist individuals in Self-Advocacy, decision-making and empowerment.
  • Participate in the development and implementation of service plans reflecting the individual’s vision, preferences, goals, lifestyles, and interests.
  • On a daily basis, you will be assisting with personal care, household chores, administration of medication, preparing meals, and other activities of daily living.
  • Assess, teach, evaluate, and supervise individual’s skills in the areas of daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.
  • Complete written documentation daily that reflects the individual’s progress on their goals as well as staff interventions.
  • Complete daily communication activities as required by the program including: day program and transportation, making communication log entries and completing data charts, incident reports, fire drill logs and menus as needed.
  • Report significant issues (health, behavioral, psychiatric) to the appropriate supervisor in a timely fashion.
  • Complete all training, staff meetings and supervision sessions as required by the program, including but not limited to: First Aid, CPR, OSHA & Blood Borne Pathogen, Medication Administration, Positive Behavioral Supports, Fire Safety and Human Rights and DPPC Training

 

Requirements

  • High school diploma (Associates degree preferred)
  • 6 months’ relevant experience
  • Willingness to learn
  • Ability to maintain a professional relationship under all foreseen and unforeseen circumstances.
  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently and within a team atmosphere.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to set goals, analyze work develop plans and utilize time effectively and efficiently.
  • Ability to communicate effectively both verbally and in writing.
  • Basic computer knowledge.
  • Flexibility to work throughout the division.

 

Physical Demands

  • Lifting is required. Ability to lift at least a minimum of twenty (20) pounds.
  • Ability to physically assist individuals in personal care
  • Ability to perform common household cleaning activities that involve: consistent standing, bending, twisting, pushing, pulling, and walking
  • Ability to drive agency vehicle

Other Requirements

  • Clearing of background checks as required by state and federal law.
  • Valid MA driver’s license (some positions require a vehicle)

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Apply Now

Direct Support Professional (OVERNIGHT) Starting at $17/hour Apply Now

The Direct Support Professional (Awake, Overnight, Asleep) is also responsible for ensuring a safe, therapeutic family-like environment adhering to all safety standards, Federal and State regulations, agency and corporate policies. The position is responsible to ensure that individuals we support are treated with dignity and respect. The Direct Support Professional is responsible for supporting community integration, promoting wellness and self-determination. The goal of this position is to promote the pursuit of independence and happiness for all individuals participating in our services and to contribute to a welcoming environment in the home for family members and other stakeholders. The Direct Support Professional should make every effort to promote principles of normalization and dignity and include opportunities for individuals to fully join their communities.

Available Locations: Newton, Brookline, Boston, Roxbury

Hourly Rate: $17.00

MAP Certified Hourly Rate: $17.50

Key Responsibilities

  • As a Direct Support Professional, you will directly participate in daily routines while assisting and encouraging each person to develop their skills and be as independent as possible.  Personal routines include a variety of different activities both at home and in the community.
  • Assist individuals in Self-Advocacy, decision-making and empowerment.
  • Participate in the development and implementation of service plans reflecting the individual’s vision, preferences, goals, lifestyles, and interests.
  • On a daily basis, you will be assisting with personal care, household chores, administration of medication, preparing meals, and other activities of daily living.
  • Assess, teach, evaluate, and supervise individual’s skills in the areas of daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.
  • Complete written documentation daily that reflects the individual’s progress on their goals as well as staff interventions.
  • Complete daily communication activities as required by the program including: day program and transportation, making communication log entries and completing data charts, incident reports, fire drill logs and menus as needed.
  • Report significant issues (health, behavioral, psychiatric) to the appropriate supervisor in a timely fashion.
  • Complete all training, staff meetings and supervision sessions as required by the program, including but not limited to: First Aid, CPR, OSHA & Blood Borne Pathogen, Medication Administration, Positive Behavioral Supports, Fire Safety and Human Rights and DPPC Training

 

Requirements

  • High school diploma (Associates degree preferred)
  • 6 months’ relevant experience
  • Willingness to learn
  • Ability to maintain a professional relationship under all foreseen and unforeseen circumstances.
  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently and within a team atmosphere.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to set goals, analyze work develop plans and utilize time effectively and efficiently.
  • Ability to communicate effectively both verbally and in writing.
  • Basic computer knowledge.
  • Flexibility to work throughout the division.

 

Physical Demands

  • Lifting is required. Ability to lift at least a minimum of twenty (20) pounds.
  • Ability to physically assist individuals in personal care
  • Ability to perform common household cleaning activities that involve: consistent standing, bending, twisting, pushing, pulling, and walking
  • Ability to drive agency vehicle

 

Other Requirements

  • Clearing of background checks as required by state and federal law.
  • Valid MA driver’s license (some positions require a vehicle)

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Apply Now

Direct Support Professional (FULLTIME) Starting at $17/hour Apply Now

The Direct Support Professional (Awake, Overnight, Asleep) is also responsible for ensuring a safe, therapeutic family-like environment adhering to all safety standards, Federal and State regulations, agency and corporate policies. The position is responsible to ensure that individuals we support are treated with dignity and respect. The Direct Support Professional is responsible for supporting community integration, promoting wellness and self-determination. The goal of this position is to promote the pursuit of independence and happiness for all individuals participating in our services and to contribute to a welcoming environment in the home for family members and other stakeholders. The Direct Support Professional should make every effort to promote principles of normalization and dignity and include opportunities for individuals to fully join their communities.

Available Locations: Newton, Brookline, Boston, Roxbury

Hourly Rate: $17.00

MAP Certified Hourly Rate: $17.50

 

Key Responsibilities

  • As a Direct Support Professional, you will directly participate in daily routines while assisting and encouraging each person to develop their skills and be as independent as possible.  Personal routines include a variety of different activities both at home and in the community.
  • Assist individuals in Self-Advocacy, decision-making and empowerment.
  • Participate in the development and implementation of service plans reflecting the individual’s vision, preferences, goals, lifestyles, and interests.
  • On a daily basis, you will be assisting with personal care, household chores, administration of medication, preparing meals, and other activities of daily living.
  • Assess, teach, evaluate, and supervise individual’s skills in the areas of daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.
  • Complete written documentation daily that reflects the individual’s progress on their goals as well as staff interventions.
  • Complete daily communication activities as required by the program including: day program and transportation, making communication log entries and completing data charts, incident reports, fire drill logs and menus as needed.
  • Report significant issues (health, behavioral, psychiatric) to the appropriate supervisor in a timely fashion.
  • Complete all training, staff meetings and supervision sessions as required by the program, including but not limited to: First Aid, CPR, OSHA & Blood Borne Pathogen, Medication Administration, Positive Behavioral Supports, Fire Safety and Human Rights and DPPC Training

 

Requirements

  • High school diploma (Associates degree preferred)
  • 6 months’ relevant experience
  • Willingness to learn
  • Ability to maintain a professional relationship under all foreseen and unforeseen circumstances.
  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently and within a team atmosphere.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to set goals, analyze work develop plans and utilize time effectively and efficiently.
  • Ability to communicate effectively both verbally and in writing.
  • Basic computer knowledge.
  • Flexibility to work throughout the division.

 

Physical Demands

  • Lifting is required. Ability to lift at least a minimum of twenty (20) pounds.
  • Ability to physically assist individuals in personal care
  • Ability to perform common household cleaning activities that involve: consistent standing, bending, twisting, pushing, pulling, and walking
  • Ability to drive agency vehicle

 

Other Requirements

  • Clearing of background checks as required by state and federal law.
  • Valid MA driver’s license (some positions require a vehicle)

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Apply Now

Direct Support Professional (WEEKEND) Starting at $17/hour Apply Now

The Direct Support Professional (Awake, Overnight, Asleep) is also responsible for ensuring a safe, therapeutic family-like environment adhering to all safety standards, Federal and State regulations, agency and corporate policies. The position is responsible to ensure that individuals we support are treated with dignity and respect. The Direct Support Professional is responsible for supporting community integration, promoting wellness and self-determination. The goal of this position is to promote the pursuit of independence and happiness for all individuals participating in our services and to contribute to a welcoming environment in the home for family members and other stakeholders. The Direct Support Professional should make every effort to promote principles of normalization and dignity and include opportunities for individuals to fully join their communities.

Available Locations: Newton, Brookline, Boston, Roxbury

Hourly Rate: $17.00

MAP Certified Hourly Rate: $17.50

 

Key Responsibilities

  • As a Direct Support Professional, you will directly participate in daily routines while assisting and encouraging each person to develop their skills and be as independent as possible.  Personal routines include a variety of different activities both at home and in the community.
  • Assist individuals in Self-Advocacy, decision-making, and empowerment.
  • Participate in the development and implementation of service plans reflecting the individual’s vision, preferences, goals, lifestyles, and interests.
  • On a daily basis, you will be assisting with personal care, household chores, administration of medication, preparing meals, and other activities of daily living.
  • Assess, teach, evaluate, and supervise individual’s skills in the areas of daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.
  • Complete written documentation daily that reflects the individual’s progress on their goals as well as staff interventions.
  • Complete daily communication activities as required by the program including: day program and transportation, making communication log entries, and completing data charts, incident reports, fire drill logs, and menus as needed.
  • Report significant issues (health, behavioral, psychiatric) to the appropriate supervisor in a timely fashion.
  • Complete all training, staff meetings, and supervision sessions as required by the program, including but not limited to: First Aid, CPR, OSHA & Blood Borne Pathogen, Medication Administration, Positive Behavioral Supports, Fire Safety, and Human Rights and DPPC Training

 

Requirements

  • High school diploma (Associates degree preferred)
  • 6 months’ relevant experience
  • Willingness to learn
  • Ability to maintain a professional relationship under all foreseen and unforeseen circumstances.
  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently and within a team atmosphere.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to set goals, analyze work develop plans and utilize time effectively and efficiently.
  • Ability to communicate effectively both verbally and in writing.
  • Basic computer knowledge.
  • Flexibility to work throughout the division.

 

Physical Demands

  • Lifting is required. Ability to lift at least a minimum of twenty (20) pounds.
  • Ability to physically assist individuals in personal care
  • Ability to perform common household cleaning activities that involve: consistent standing, bending, twisting, pushing, pulling, and walking
  • Ability to drive agency vehicle

 

Other Requirements

  • Clearing of background checks as required by state and federal law.
  • Valid MA driver’s license (some positions require a vehicle)

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Apply Now

Direct Support Professional (PART-TIME) Starting at $17/hour Apply Now

The Direct Support Professional (Awake, Overnight, Asleep) is also responsible for ensuring a safe, therapeutic family-like environment adhering to all safety standards, Federal and State regulations, agency and corporate policies. The position is responsible to ensure that individuals we support are treated with dignity and respect. The Direct Support Professional is responsible for supporting community integration, promoting wellness and self-determination. The goal of this position is to promote the pursuit of independence and happiness for all individuals participating in our services and to contribute to a welcoming environment in the home for family members and other stakeholders. The Direct Support Professional should make every effort to promote principles of normalization and dignity and include opportunities for individuals to fully join their communities.

Available Locations: Newton, Brookline, Boston, Roxbury

Hourly Rate: $17.00

MAP Certified Hourly Rate: $17.50

 

Key Responsibilities

  • As a Direct Support Professional, you will directly participate in daily routines while assisting and encouraging each person to develop their skills and be as independent as possible.  Personal routines include a variety of different activities both at home and in the community.
  • Assist individuals in Self-Advocacy, decision-making, and empowerment.
  • Participate in the development and implementation of service plans reflecting the individual’s vision, preferences, goals, lifestyles, and interests.
  • On a daily basis, you will be assisting with personal care, household chores, administration of medication, preparing meals, and other activities of daily living.
  • Assess, teach, evaluate, and supervise individual’s skills in the areas of daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.
  • Complete written documentation daily that reflects the individual’s progress on their goals as well as staff interventions.
  • Complete daily communication activities as required by the program including: day program and transportation, making communication log entries, and completing data charts, incident reports, fire drill logs, and menus as needed.
  • Report significant issues (health, behavioral, psychiatric) to the appropriate supervisor in a timely fashion.
  • Complete all training, staff meetings, and supervision sessions as required by the program, including but not limited to: First Aid, CPR, OSHA & Blood Borne Pathogen, Medication Administration, Positive Behavioral Supports, Fire Safety, and Human Rights and DPPC Training

 

Requirements

  • High school diploma (Associates degree preferred)
  • 6 months’ relevant experience
  • Willingness to learn
  • Ability to maintain a professional relationship under all foreseen and unforeseen circumstances.
  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently and within a team atmosphere.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to set goals, analyze work develop plans and utilize time effectively and efficiently.
  • Ability to communicate effectively both verbally and in writing.
  • Basic computer knowledge.
  • Flexibility to work throughout the division.

 

Physical Demands

  • Lifting is required. Ability to lift at least a minimum of twenty (20) pounds.
  • Ability to physically assist individuals in personal care
  • Ability to perform common household cleaning activities that involve: consistent standing, bending, twisting, pushing, pulling, and walking
  • Ability to drive agency vehicle

 

Other Requirements

  • Clearing of background checks as required by state and federal law.
  • Valid MA driver’s license (some positions require a vehicle)

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Apply Now

Director of Technology Operations and Innovation $140,000 - $160,000 Apply Now

Organization Background

For nearly 60 years, HopeWell has led the charge in how communities can do better for individuals and families who need extra support. Founded in 1964 and formerly known as DARE Family Services, HopeWell pioneered foster care as we currently know it in Massachusetts. Now, our programs aim to intervene upstream to support families in maintaining custody and prevent losing their children to the foster care system. When necessary, we recruit, license and train loving foster homes who provide a safe place for youth to grow and thrive while ensuring they have a foundation in early literacy to secure strong academic outcomes. For older youth exiting foster care, we provide safe, stable housing to support their launch into adulthood so they can focus on their educational and employment goals. We envision a future where we have eliminated the disparities between youth living in foster care and their non-foster peers, and we act with urgent patience to lead a paradigm shift in which we no longer accept poor outcomes for youth who have experienced foster care.

Additionally, HopeWell offers residential settings and support services for adults living with intellectual and developmental disabilities. Recognizing that no two adults with intellectual and developmental disabilities are the same, we match them with environments that provide consistent, nurturing interaction and learning opportunities in a safe, caring home environment. We also work with parenting adults who live on their own to support their capacity to provide safe and loving care to their children.

Collectively, our programs serve and advocate for systemic change on behalf of 1,500 individuals annually across Massachusetts.

The Opportunity

HopeWell seeks a strategic, creative, and innovative Director of Technology Operations and Innovation to develop, implement, and oversee a technology strategy that will expand operational opportunities and align with HopeWell’s business needs. This is a new position, and is the first in a series of capacity building hires that will help us reach this goal. The Director of Technology Operations and Innovation will collaborate with agency leadership, external consultants, and eventually their own in-house team, to build infrastructure and tools that will support daily operations, improve intra-agency collaboration, and support the growth and development of the organization.

HopeWell has talented staff doing critical work with those we support, but HopeWell’s ability to effect systemic change and innovation hinges on our ability to demonstrate effectiveness and replicability, so we are building our capacity to measure our implementation and impact and continuously evolve based on what we learn.

With a deep commitment to leveraging technology to impact change, the Director of Technology will bring an entrepreneurial mindset to the challenge of building a technology strategy that expands operational opportunities, aligns with HopeWell’s business needs, and dramatically increases our efficiency, effectiveness and long-term sustainability.

The Director of Technology will be an essential part of HopeWell’s senior leadership team, responsible for ensuring HopeWell’s mission, vision, and values are integrated into technology strategy, operations, and innovation. This position requires an experienced professional whose alignment with HopeWell’s mission and these capacity building efforts is matched with strong leadership, sound judgement in the face of complex challenges, and a proven track record of successfully building and managing an organization’s information technology strategy. The Director of Technology will thrive on strategic thinking and will excel at communication and collaboration with a wide range of stakeholders.

Technology Platform

Currently, HopeWell does not yet have all the technology infrastructure or the tools needed to meet our goals. Most importantly, HopeWell does not have a core data warehouse. To date, HopeWell has partnered with various technology experts to explore a range of possible data solutions, recognizing the importance of developing a data solution that is customized enough to meet our needs, but is built within a standard platform.

After careful consideration, we partnered with threshold.world, a technology company focused on solutions that promote systems change in the nonprofit sector. With threshold.world, we tested out Microsoft’s Cloud for Nonprofit solution, using their Common Data Model for Nonprofits to build a pilot database for one of our programs. This has been wonderfully successful, so we have selected this data platform for agency-wide implementation and intend to continue to partner with threshold.world to complete an organization-wide technology audit and then to build out a comprehensive data platform in the coming years.

The Director of Technology Operations and Innovation will partner with threshold.world and will eventually hire and oversee a direct report with Microsoft Dynamics and Power Apps knowledge and expertise. In order to do so effectively, the Director of Technology must have familiarity and comfort with Microsoft’s suite of tools and the skills and experience to operate within this platform.

For information technology needs, HopeWell currently uses the Microsoft Business Premium suite of tools, including: Intune, Autopilot, Azure AD, Dynamics, and Azure.

Responsibilities

In addition to the responsibilities listed above, the Director of Technology will:

  • Technology Strategy: Develop, implement, and oversee a technology strategy that will support HopeWell’s efforts toward transforming our operations, aligning our business and technology strategies, and dramatically increasing our efficiency, effectiveness and long-term sustainability. This will include the following functions:
    • Collaborate with executive and senior leadership and external consultants to understand organization’s initial and evolving needs (including operations, collaboration, and security) and to implement change management as strategy rolls out.
    • Develop technology innovation strategies and opportunities to leverage technology to improve intra-agency collaboration, growth, and development of the organization.
    • Ensure business and technology strategies and plans are in alignment and perform ongoing evaluation to ensure that information systems remain in alignment with the business and enable employees to reach their respective operating objectives.
    • Assess and implement methods to support access and optimal usability of systems and data to support key organizational functions and decisions with a human-centered design.
  • Data Warehouse and Business Intelligence Systems: Oversee development and implementation of data systems with third-party solution providers. Oversee user training and support, ongoing evolution, and maintenance of data systems. Collaborate with organization leadership to ensure reporting functionality that provides meaningful extraction of information from data systems. This will include the following functions:
    • Partner with threshold.world, and with executive, senior, and program leadership to complete an organization-wide technology audit and then to plan and develop a comprehensive enterprise data model that supports business functions and solutions in terms of usability, scalability, flexibility, and interoperability.
    • Assess and supervise the work produced by threshold.world and any other external consultants.
    • Hire and oversee a direct report with Microsoft Dynamics and Power Apps knowledge and expertise to support in the maintenance of data systems.
    • Collaborate with direct report and consulting managed IT service firm for database administration, including: define and implement database administration policies, train employees to use database, customize database solutions to meet staff and leadership needs, debug code and upgrade software and systems, back up data systems for recovery scenarios, and assign backend permission and user accounts.
    • Collaborate with direct report and relevant executive, senior, and program leadership to develop and implement data reporting processes, including: define and produce access to data through reports, metrics, and visuals to support sense making and actionable insights for data end users and for performance measurement and management.
  • Organization-wide Information Technology Support: Supervise the work of our IT consultants and any other third-party IT vendors to ensure reliable day-to-day technical needs of the full organization are met, including but not limited to data management, security, and operations. Ensure all agency staff are trained on and have the tools they need to use technology tools effectively and in line with agency policies. This will include the following functions:
    • Ensure appropriate decision rights accountabilities for HopeWell’s ownership of and decision-making about its data.
    • Manage master and reference data elements that are critical and shared across data systems to ensure that departments can collaborate effectively.
    • Develop and implement processes to manage lifecycle of data from creation to disposition. Establish standards, policies, and procedures for data retention and destruction.
    • Collaborate with direct report to develop, manage, and monitor processes to create and implement training materials pertaining to using the database and to ensure data accuracy, completeness, and timeliness. Collaborate with relevant executive, senior, and program leadership to implement processes and adapt as needed.
    • Define and model data requirements, business rules, and operational requirements. Maintain data dictionaries.
    • Manage metadata, including defining and documenting data assets across the organization as well as identifying and addressing gaps in metadata management.
    • Ensuring and documenting information privacy and data security as a feature of risk identification and management. Define and document inventory of data, what needs to be secured, who can access which data, and how to secure it.
    • Implement appropriate hardware and software enhancements that advance the organization’s mission and strategies.
    • Ensure all computer systems, applications, and networks are appropriately installed, configured, maintained, updated, and monitored, that any security vulnerabilities are identified and eliminated, and that any related documentation (i.e. warranties, instructional guides) are organized and maintained.
    • Address all technical issues, including network interruptions, and maintain a working log of maintenance and system updates. Provide effective supports to staff to analyze, troubleshoot, and diagnose technology challenges, including where appropriate, creating and disseminating training materials pertaining to computer troubleshooting and usage.
  • Interview, hire, evaluate, and supervise direct reports as needed. Provide on-going coaching and recognize good work performance through commendations and other staff appreciation programs.
  • Collaborate with VP, Program Impact and Strategy and VP, Finance to develop and adhere to the technology budget. Ensure that financial paperwork is completed accurately and promptly. If relevant, ensure that accurate and prompt billing and payment for services rendered is achieved through monitoring and communication with consulting organizations.
  • Remain apprised of current trends, legislation, and practices in information technology and security through networking and publications.
  • Actively participate in internal (e.g. collaborating with colleagues, staff meetings, town halls) and external meetings (e.g. collaborating with consultants, meeting with funders) both in person and virtually as assigned. (Internal meetings will be mostly in Dedham, MA but sometimes at HopeWell’s program service delivery sites across Massachusetts.) We anticipate this position having the option for being about 80% remote, but this will fluctuate depending on current projects.
  • Other duties as assigned. HopeWell’s capacity building efforts are newly launching, and as such, will be subjected to a continuous cycle of analysis and assessment. Plans will change iteratively as we learn more about how to best support the organization’s needs, and as a result the roles and responsibilities of the Director of Technology and any direct reports and consultants / third party vendors will likely adapt and change as this capacity building effort launches and evolves.

 

Qualifications

We would love to hear from you if you have:

  • 7 years of progressive experience delivering large-scale data-centric technology projects or products
  • 3 years of experience managing staff
  • Knowledge of best practices in modern BI applications, project management,  information technology security and operations
  • Experience with software development using modern cloud technologies (e.g. Azure, GCP, AWS)
  • Successful experience building an organization’s technology strategy, infrastructure, and tools and implementing the accompanying change management
  • Experience managing projects delivered by solution integrators or other external agency partners
  • Advanced strategic, analytical, and problem-solving skills and judgment; ability to gather and use information and data to communicate and make decisions
  • Demonstrated flexibility and entrepreneurial spirit; thoughtful, curious, and open-minded approach to learning, growth, and change; exceptional change management thinking and implementation skills
  • Demonstrated ability to organize, plan, and prioritize activities with specific attention to higher level strategies while ensuring that details and daily operations are also effectively addressed
  • Decisive, effective leadership and management skills; strong interpersonal skills, with the ability to drive high levels of performance, engagement, and accountability among staff and consultants
  • A high degree of effective oral and written communications skills
  • Bachelor’s degree in Computer Science, Business Administration, Engineering, or related field required; masters degree or MBA preferred

And it would be nice, but not essential if you have:

  • Experience leveraging technology to impact change while working for not-for-profit / mission driven organizations or educational institutions
  • Experience managing an organization’s information technology infrastructure, or experience with these services, particularly when supplied by IT consultants and any other third-party IT vendors
  • Experience with technology systems in regulated environments (ie. HIPAA or GDPR)
  • Familiarity or direct experience with Microsoft Cloud services, and ideally Microsoft’s Cloud for Nonprofit

Other requirements:

  • Clearing of background checks as required by state and federal law.

Workplace Culture and Benefits

HopeWell has an unparalleled work culture, with an emphasis on diversity, belonging, inclusion, equity, and holistic wellness. At HopeWell, each team member is called to uphold and live daily the values of empathy, strength, learning, and integrity. HopeWell is an environment where we laugh and smile while handling serious, life-changing work.

HopeWell also offers a comprehensive rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, 401k plan, and generous paid-time-off.

Disclaimer Statement

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

 

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Housing Specialist, My First Place – Springfield, MA Apply Now

My First Place is an education and employment program developed nearly two decades ago by First Place for Youth. Envisioning a future where the disparities between foster care-involved youth and their non-foster peers have been eliminated, the My First Place program is expanding to communities across the country, starting with HopeWell’s implementation in Boston. Through My First Place, youth receive stable, safe and affordable housing, community-based case management, and individualized education and employment support.  A team of staff including a Youth Advocate, an Education and Employment Specialist, and a Housing Specialist, support a youth in working towards healthy living, education, employment, and housing goals set by the youth. HopeWell began serving youth through My First Place in February of 2018 and the program is steadily expanding. This is an exciting opportunity to join a growing and engaged team to serve transition age youth comprehensively.

The Housing Specialist is a dynamic, collaborative and results-oriented service provider who will secure and maintain a well-managed portfolio of scattered site units throughout the community in order to support 18-22-year-old transition-age youth in developing good tenancy skills on their path to independence. This position requires a professional whose passion for HopeWell’s mission is matched with excellent communication, collaboration, and organizational skills, and a proven track record of successfully providing housing services.

The Housing Specialist is responsible for developing and managing relationships with landlords, acting as a primary point of contact and partnering with the Program Director and Youth Advocates when landlords have concerns or youth are in violation of housing agreements. The Housing Specialist is responsible for daily property management functions for new, current, and exiting apartments, including managing all lease terms and keys, overseeing furnishing and cleaning processes as apartments come on and off line, processing work orders, conducting inspections, and maintaining up to date documentation of all work. The Specialist also sources and secures new units on an ongoing basis.

Successful Housing Specialists understand how to balance programmatic and youth developmental needs with landlord wishes and concerns, using active listening and conflict management strategies to communicate effectively with all relevant parties and develop effective strategies to address issues. Housing Specialists must be comfortable working independently and directly with both landlords and youth in the program and able to respond collaboratively to tenancy challenges that arise.

 

KEY RESPONSIBILITIES

  • Develop and maintain an inventory of appropriate units for program participants by networking with landlords, renter’s associations, property management businesses and permanent housing providers.
  • Develop and manage relationships with landlords, acting as a primary point of contact and collaborating closely with the Program Director and Youth Advocates when landlords have concerns or youth are in violation of housing agreements.
  • Review and track all leases. Ensure all lease terms meet city/state housing regulations and agency guidelines. Communicate lease terms to staff and youth and track for compliance.
  • Oversee and coordinate all logistics involved in move/relocation/unit turnover activities and repairs/maintenance. Source and maintain vendor relationships as needed to complete these activities.
  • Conduct all relevant inspections and ensure properties are physically maintained and meet habitability and safety standards in accordance with housing regulations and agency guidelines.
  • Maintain, document, and track key inventory.
  • Adhere to all fair housing, ADA, landlord/tenant and program laws and regulations.
  • Complete documentation including but not limited to leases, notices, work orders, inspections, and key logs.
  • Other duties as assigned. My First Place™ is being newly launched in Springfield, and as such, the program implementation process will be subjected to a continuous cycle of analysis and assessment as it launches. As we learn more about how to best support youth needs in Springfield, the roles and responsibilities of various team members will likely adapt and change as the program is launched and evolves.

 

QUALIFICATIONS

The ideal candidate will possess:

  • Bachelor’s degree or a combination of education and experience that demonstrates a capacity to secure and manage housing in a supportive housing program.
  • Two years of experience working in affordable housing and/or residential property management setting.
  • Working knowledge of landlord-tenant, fair housing, and ADA laws with the ability to comprehend regulatory and legal agreements, contracts and housing industry publications. Subsidized housing regulation experience desired. Experience working with resident service providers preferred.
  • Working knowledge of work order systems and basic apartment maintenance.
  • Ability to organize and manage processes and facilitate schedules and logistics.
  • Excellent customer service skills.
  • High level of personal accountability for the quality and impact of work.
  • Excellent communication skills, professional demeanor, sound judgment, and strong organizational skills.
  • A high level of professionalism in work and interpersonal interactions with both internal and external contacts.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
  • Willingness to work collaboratively, but with the capacity to work independently.
  • Computer skills sufficient to perform essential functions.

 

OTHER REQUIREMENTS

  • Daily access to an automobile is required.
  • A valid MA State Driver’s License.
  • Clearing of background checks as required by state and federal law.
  • Remain current in all DCF required trainings.

 

WORKPLACE CULTURE AND BENEFITS

HopeWell has an unparalleled work culture, with an emphasis on diversity, belonging, inclusion, equity, and holistic wellness. At HopeWell, each team member is called to uphold and live daily the values of empathy, strength, learning, and integrity. HopeWell is an environment where we laugh and smile while handling serious, life-changing work.

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

 

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Literacy Tutor, RISE Apply Now

RISE (Readiness, Inquiry, Scholarship, Education) is HopeWell’s newest innovative solution to advance equity in education and improve educational opportunities for children experiencing foster care. The program aims to build students’ early literacy skills through a culturally responsive, evidence-informed curriculum designed to meet the unique needs of children in foster care by integrating literacy learning, social and emotional skill development, and a trauma-informed approach.

This is an exciting opportunity to join a growing and engaged team to work toward closing the opportunity gap for foster care-involved youth. RISE offers an innovative solution, turning the typical model on its head. With tutoring and other educational supports specifically designed around the unique challenges faced by foster care-involved children, RISE is a home-based service that follows children as they move and incorporates supports for any caregivers involved in a child’s life (e.g. foster parents, biological parents, kinship caregivers). This provides children with continuous academic support, even as they experience changes in their placement and permanency goals. RISE launched during the 2021-22 school year and is currently supporting students in kindergarten through 3rd grade in the Greater Boston area, and will be growing in size and scope in the coming years.

The Tutor is a dynamic, collaborative, and results-oriented service provider who will partner with foster care-involved youth and their caregiver(s) to support them as youth build literacy, social, and emotional skills. We are seeking someone who is passionate about education, child welfare, and social justice and is enthusiastic about the idea of piloting, strengthening, and growing a brand new education program that delivers real results. This individual will believe that all children can learn and have the strong ability and desire to work well with BIPOC youth.

RESPONSIBITIES 

The Tutor will:

  • Implement assessment and intervention tools with an in person tutoring caseload of K-3 youth and their caregiver(s).
    • Use standardized assessment tools (literacy, social and emotional learning) to continuously measure youth skills and learning gaps.
    • Observe and assess youth’s home environment to identify and engage in opportunities for improving learning (e.g. creating a cozy and relatively quiet nook to read for fun).
    • Collaborate with RISE Education Support staff to assess and develop a plan to address any needs for additional learning supports (e.g. an IEP that would benefit a youth and is not yet being provided).
    • Collaborate with RISE Literacy Program Manager and Tutor’s supervisor to individualize RISE curriculum learning routines and approaches to best meet each youth’s educational needs based on assessment and observation data, as well as information and feedback from caregivers, school staff, and other providers.
    • Implement individualized version of core tutoring curricula through frequent, in person, one-on-one tutoring sessions with youth, typically in their home.
    • Ensure high fidelity of the RISE curriculum model and employ a trauma-informed approach.
    • Partner with RISE Education Support staff (where appropriate) to communicate and collaborate with caregiver(s) about youth’s progress and about how they can best promote youth’s educational progress.
  • Communicate regularly and collaborate effectively with community providers, including but not limited to school staff, Department of Children and Families staff, and mental health providers.
  • When appropriate, partner with RISE Education Support staff to participate in meetings related to a youth’s educational goals (e.g. IEP meetings, informal school conferences). Communicate about youth’s needs and goals and uphold youth’s rights before, during, and after the meeting.
  • Complete documentation including, but not limited to, intake paperwork and consents, needs assessments, service plans, case notes.
  • Actively participate in program and agency internal (e.g. collaborating with colleagues, staff meetings, town halls) and external meetings (e.g. collaborating with other providers, schools) both in person and virtually as assigned.
  • Other duties as assigned. RISE is a brand new program, and as such, the program model will be subjected to a continuous cycle of analysis and assessment as it launches. It will change iteratively as we learn more about how to best support youth needs, and as a result the roles and responsibilities of various team members will likely adapt and change as the program is launched and evolves.

 

QUALIFICATIONS

This is a comprehensive list of qualifications that we believe will lead to success in the role. We strongly encourage candidates with lived experience with the foster care system to apply.

  • Bachelor’s degree required.
  • One year experience serving youth who have experienced trauma and implementing support strategies that use student-centered and trauma-informed approaches preferred.
  • Prior experience with child welfare involved youth a plus.
  • Prior experience in Massachusetts public education system a plus.
  • Must be comfortable working in community settings.
  • Strong reading and writing skills and a high degree of effective oral and written communications skills.
  • High level of personal accountability for the quality and impact of work and demonstrated ability to effectively organize, plan, and prioritize work.
  • Demonstrated understanding of and competence in serving BIPOC youth.
  • Demonstrated flexibility and entrepreneurial spirit; thoughtful, curious, and open-minded approach to learning, growth, and change.
  • High level of professionalism in work and interpersonal interactions with both internal and external contacts.
  • Computer skills sufficient to perform essential functions.

 

OTHER REQUIREMENTS 

  • Daily access to an automobile is required.
  • A valid MA State Driver’s License.
  • Clearing of background checks as required by state and federal law.

 

WORKPLACE BENEFITS AND CULTURE

HopeWell has an unparalleled work culture, with an emphasis on diversity, belonging, inclusion, equity, and holistic wellness. At HopeWell, each team member is called to uphold and live daily the values of empathy, strength, learning, and integrity. HopeWell is an environment where we laugh and smile while handling serious, life-changing work.

HopeWell also offers a comprehensive rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, 401k plan, and generous paid-time-off.

 

 

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Family Support & Stabilization Clinician – Roxbury, MA Starting at $55K Apply Now

Family Based Clinician will be responsible for maintaining a caseload of 7-8 children/adolescents/families.  The Family Based Clinician will provide individual and family counseling and advocacy services to each client.  In addition, clinician will make referrals to community services for each child/adolescent/family.

 

Starting Salary: $55,000

 

KEY RESPONSIBILITIES

  • Report to Clinical Supervisor
  • Provide clinical counseling services for 7-8 children/ adolescents/families.
  • Provide a minimum of two weekly individual/family counseling sessions for each child/adolescent/family.
  • Develop a working knowledge of community resources and make appropriate referrals.
  • Advocate on behalf of child/adolescent/family with other community programs.
  • Participate in co-leading time-limited groups, as needed.
  • Make referrals to other community agencies such as clinics, employment/vocational centers, etc.
  • Provide ongoing support for family members when a referral has been made to an outside agency.
  • Submit weekly case notes and monthly reports to supervisor.
  • Provide on-call services during the week and weekend
  • Other duties as required by director and immediate supervisor

 

QUALIFICATIONS

  • Masters level required; License preferred; license eligible
  • Minimum of two (2) years’ experience in clinical setting working with children, adolescents and families with severe behavioral, social and emotional difficulties
  • Demonstrated experience working with children, adolescents and families, including experience navigating children’s systems and supports within the community.
  • Knowledge of and training in child development and children’s mental health experience.
  • Nonjudgmental ability to foster self-sufficiency in families using problem-solving and practical skills.
  • Ability to establish trusting relationships through compassion, empathy and insight.
  • Demonstrated sensitivity to the needs of families from diverse cultural or linguistic backgrounds.
  • Computer proficiency including ability to work with email and word processing software
  • Effective teamwork skills
  • Scheduling flexibility
  • Good listening skills
  • Bilingual Spanish speaking preferred

 

OTHER REQUIREMENTS

  • Daily access to an automobile is required
  • A valid MA State Driver’s License
  • Clearing of background checks as required by state and federal law.
  • Commitment to our organizational vision, missions, and program

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

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Social Worker – Taunton, MA Starting at $45K Apply Now

Description

Social workers apply a child-centered, family-focused, trauma-informed approach to working with children and families. Social workers do this by providing therapeutic interventions, advocacy, counseling, guidance and community connections. Social workers carry caseloads of children and others carry caseloads of foster families based on the needs of the program. Individuals and families served include children, foster families, birth families, kinship caregivers. Social workers are responsible for ensuring child safety and well-being, as well as quality foster care in accordance with out-of-home placement practices, DCF policies and EEC regulations.

Key Responsibilities

  • Conduct ongoing clinical assessments and evaluations of children’s and foster parents’ progress and needs.
  • In conjunction with the treatment team, develop a written treatment plan for each child outlining specific goals and when/how these goals will be met.
  • Maintain case files and documentation for children, foster families and biological families in accordance with state regulations and agency policies.
  • Visit with children weekly and foster parents monthly or as needed based on policy and/or demands.
  • In conjunction with the DCF, provide support and consultation to the biological families of foster children to enhance the child’s relationship with family members.  Encourage regular contact and visitation between children and family members as indicated in the case plan.  Seek to involve family members in plans and decisions regarding the child.
  • Collaborate with DCF, community organizations and service providers as appropriate.
  • Recruit, screen, study, approve and monitor foster homes to ensure safe, quality care and compliance with policies.
  • Participate in the coordination and implementation of a training schedule for youths, foster parents, and caregivers.
  • Attend all necessary meetings including Foster Care Reviews, treatment planning meetings, intake and discharge planning meetings.
  • Provide transportation for children to visits, appointments, court, meetings, school, work, etc. as needed.
  • Assist with recruitment events, appreciation celebrations, group activities, and any other HopeWell events.
  • Participate in after hours on-call system to include routine 48 hour visits, emergency response, hospital coverage, and unexpected needs that arise.
  • Conduct children’s and foster parents’ file reviews to monitor compliance with EEC regulations.
  • Maintain and submit required reporting logs as requested by Central Office.
  • Facilitate support group and training for foster parents as needed.
  • Provide all pertinent paperwork, receipts and necessary information to ensure timely and accurate processing of billing, reimbursements, client support expenses, purchases, etc.

Requirements

  • Bachelor’s or higher degree in social work or related field required. Master’s Degree preferred
  • Social work experience with children and families required
  • Minimum of one-years’ experience providing case management and/or counseling services to children, adolescents and families
  • Eligibility for Massachusetts Social Work License required (Not Applicable in the state of Connecticut)
  • High level accuracy and personal accountability for the quality and impact of work
  • Excellent communication skills, professional demeanor, sound judgment, and strong organizational skills
  • A high level of professionalism in work and interpersonal interactions with both internal and external contacts, presents to others as organized, informed, and approachable
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well;
  • Reliable and dependable
  • Team Player: Works well as a member of a group
  • Driver’s license and vehicle required
  • Ability to work with diverse populations.
  • Proficient in basic computer skills and Microsoft Office. Ability to navigate and document in clinical computerized patient care records.

Additional Requirements

  • Clearing of background checks as required by state and federal law
  • Commitment to our organizational vision, missions, and program

 

Benefits: HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

 

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Youth Advocate, My First Place – Boston, MA Apply Now

My First Place is an education and employment program developed nearly two decades ago by First Place for Youth. Envisioning a future where the disparities between foster care-involved youth and their non-foster peers have been eliminated, the My First Place program is expanding to communities across the country, starting with HopeWell’s implementation in Boston. Through My First Place, youth receive stable, safe, and affordable housing, community-based case management, and individualized education and employment support.  A team of staff including a Youth Advocate, an Education and Employment Specialist, and a Housing Specialist, support youth in working towards healthy living, education, employment, and housing goals set by the youth. HopeWell began serving youth through My First Place in February of 2018 and the program is steadily expanding. This is an exciting opportunity to join a growing and engaged team to serve transition-age youth comprehensively.

The Youth Advocate is a dynamic, collaborative, and results-oriented service provider who will partner with 18-24-year-old transition-age foster care-involved youth to support them in their path to independence. This position requires a clinical professional whose passion for HopeWell’s vision is matched with sound judgment in the face of complex challenges and a proven track record of successfully supporting transition-age youth.

The Youth Advocate is responsible for case management, psychosocial assessment, and development and implementation of intervention strategies.  The Youth Advocate provides clinical leadership to a multi-disciplinary team. They provide coaching to support each youth to achieve goals of housing stability, sustainable and sustaining employment, and educational achievement.  The Youth Advocate is active in developing, supporting, and implementing an individualized, strength-based, culturally competent, youth-centered approach. Successful Youth Advocates understand how to partner with young adults in support of achieving their goals and achieving independent living.  Youth Advocates must be comfortable working independently and directly with youth in the program, able to assess danger and risk and make sound decisions in partnership with youth.

 

Responsibilities

  • Develop a partnership strategy with each youth. Provide direct support, coaching, mentoring, and intervention to increase youth self-sufficiency and goal attainment.
  • Provide youth with individual counseling, crisis intervention, referrals, advocacy, and life skills training, as well as crisis counseling as needed.
  • Provide ongoing assessment of youth well-being and develops plans to ensure safety and de-escalate crisis as needed.
  • Provide clinical leadership to multi-disciplinary teams consisting of youth, family, and other natural supporters, social workers, Employment and Education Specialists, and Housing Specialists to ensure seamless and effective service delivery. Ensure continuous information sharing and communication.
  • Collaborate with community providers including but not limited to social workers, courts, professionals, vocational and independent living skills programs, schools, universities, family members, and significant others.
  • Complete documentation including but not limited to intake paperwork and consents, Care and Services plans, needs assessments, and progress notes.
  • Participate on a rotating basis to provide on-call coverage.

 

Qualifications

The ideal candidate will possess:

  • Master’s degree in social work, mental health counseling, or related field.
  • Experience working with transition-age youth with complex presentations including chronic trauma preferred.
  • Must be comfortable working in community settings.
  • High level of personal accountability for the quality and impact of work.
  • Excellent communication skills, professional demeanor, sound judgment, and strong organizational skills.
  • A high level of professionalism in work and interpersonal interactions with both internal and external contacts.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
  • Willingness to work collaboratively, but with the capacity to work independently.
  • Computer skills sufficient to perform essential functions.

 

Other Requirements

  • A valid MA State Driver’s License.
  • Remain current in all DCF required trainings.
  • Clearing of background checks as required by state and federal law.

 

Workplace Culture and Benefits

HopeWell has an unparalleled work culture, with an emphasis on diversity, belonging, inclusion, equity, and holistic wellness. At HopeWell, each team member is called to uphold and live daily the values of empathy, strength, learning, and integrity. HopeWell is an environment where we laugh and smile while handling serious, life-changing work.

 

HopeWell also offers a comprehensive rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, 401k plan, and generous paid-time-off.

 

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Social Worker – Worcester, MA Starting at $45K Apply Now

Social workers apply a child-centered, family-focused, trauma-informed approach to working with children and families. Social workers do this by providing therapeutic interventions, advocacy, counseling, guidance and community connections. Social workers carry caseloads of children and others carry caseloads of foster families based on the needs of the program. Individuals and families served include children, foster families, birth families, kinship caregivers. Social workers are responsible for ensuring child safety and well-being, as well as quality foster care in accordance with out-of-home placement practices, DCF policies and EEC regulations.

 

Starting Salary: $45,000

 

Key Responsibilities

  • Conduct ongoing clinical assessments and evaluations of children’s and foster parents’ progress and needs.
  • In conjunction with the treatment team, develop a written treatment plan for each child outlining specific goals and when/how these goals will be met.
  • Maintain case files and documentation for children, foster families and biological families in accordance with state regulations and agency policies.
  • Visit with children weekly and foster parents monthly or as needed based on policy and/or demands.
  • In conjunction with the DCF, provide support and consultation to the biological families of foster children to enhance the child’s relationship with family members.  Encourage regular contact and visitation between children and family members as indicated in the case plan.  Seek to involve family members in plans and decisions regarding the child.
  • Collaborate with DCF, community organizations and service providers as appropriate.
  • Recruit, screen, study, approve and monitor foster homes to ensure safe, quality care and compliance with policies.
  • Participate in the coordination and implementation of a training schedule for youths, foster parents, and caregivers.
  • Attend all necessary meetings including Foster Care Reviews, treatment planning meetings, intake and discharge planning meetings.
  • Provide transportation for children to visits, appointments, court, meetings, school, work, etc. as needed.
  • Assist with recruitment events, appreciation celebrations, group activities, and any other HopeWell events.
  • Participate in after hours on-call system to include routine 48 hour visits, emergency response, hospital coverage, and unexpected needs that arise.
  • Conduct children’s and foster parents’ file reviews to monitor compliance with EEC regulations.
  • Maintain and submit required reporting logs as requested by Central Office.
  • Facilitate support group and training for foster parents as needed.
  • Provide all pertinent paperwork, receipts and necessary information to ensure timely and accurate processing of billing, reimbursements, client support expenses, purchases, etc.

 

Requirements

  • Bachelor’s or higher degree in social work or related field required. Master’s Degree preferred
  • Social work experience with children and families required
  • Minimum of one-years’ experience providing case management and/or counseling services to children, adolescents and families
  • Eligibility for Massachusetts Social Work License required (Not Applicable in the state of Connecticut)
  • High level accuracy and personal accountability for the quality and impact of work
  • Excellent communication skills, professional demeanor, sound judgment, and strong organizational skills
  • A high level of professionalism in work and interpersonal interactions with both internal and external contacts, presents to others as organized, informed, and approachable
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well;
  • Reliable and dependable
  • Team Player: Works well as a member of a group
  • Driver’s license and vehicle required
  • Ability to work with diverse populations.
  • Proficient in basic computer skills and Microsoft Office. Ability to navigate and document in clinical computerized patient care records.

 

Additional Requirements

  • Clearing of background checks as required by state and federal law
  • Commitment to our organizational vision, missions, and program

 

Benefits: HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

 

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Social Worker – Roxbury, MA Starting at $45K Apply Now

Social workers apply a child-centered, family-focused, trauma-informed approach to working with children and families. Social workers do this by providing therapeutic interventions, advocacy, counseling, guidance and community connections. Social workers carry caseloads of children and others carry caseloads of foster families based on the needs of the program. Individuals and families served include children, foster families, birth families, kinship caregivers. Social workers are responsible for ensuring child safety and well-being, as well as quality foster care in accordance with out-of-home placement practices, DCF policies and EEC regulations.

 

Starting Salary: $45,000

 

Key Responsibilities

  • Conduct ongoing clinical assessments and evaluations of children’s and foster parents’ progress and needs.
  • In conjunction with the treatment team, develop a written treatment plan for each child outlining specific goals and when/how these goals will be met.
  • Maintain case files and documentation for children, foster families and biological families in accordance with state regulations and agency policies.
  • Visit with children weekly and foster parents monthly or as needed based on policy and/or demands.
  • In conjunction with the DCF, provide support and consultation to the biological families of foster children to enhance the child’s relationship with family members.  Encourage regular contact and visitation between children and family members as indicated in the case plan.  Seek to involve family members in plans and decisions regarding the child.
  • Collaborate with DCF, community organizations and service providers as appropriate.
  • Recruit, screen, study, approve and monitor foster homes to ensure safe, quality care and compliance with policies.
  • Participate in the coordination and implementation of a training schedule for youths, foster parents, and caregivers.
  • Attend all necessary meetings including Foster Care Reviews, treatment planning meetings, intake and discharge planning meetings.
  • Provide transportation for children to visits, appointments, court, meetings, school, work, etc. as needed.
  • Assist with recruitment events, appreciation celebrations, group activities, and any other HopeWell events.
  • Participate in after hours on-call system to include routine 48 hour visits, emergency response, hospital coverage, and unexpected needs that arise.
  • Conduct children’s and foster parents’ file reviews to monitor compliance with EEC regulations.
  • Maintain and submit required reporting logs as requested by Central Office.
  • Facilitate support group and training for foster parents as needed.
  • Provide all pertinent paperwork, receipts and necessary information to ensure timely and accurate processing of billing, reimbursements, client support expenses, purchases, etc.

 

Requirements

  • Bachelor’s or higher degree in social work or related field required. Master’s Degree preferred
  • Social work experience with children and families required
  • Minimum of one-years’ experience providing case management and/or counseling services to children, adolescents and families
  • Eligibility for Massachusetts Social Work License required (Not Applicable in the state of Connecticut)
  • High level accuracy and personal accountability for the quality and impact of work
  • Excellent communication skills, professional demeanor, sound judgment, and strong organizational skills
  • A high level of professionalism in work and interpersonal interactions with both internal and external contacts, presents to others as organized, informed, and approachable
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well;
  • Reliable and dependable
  • Team Player: Works well as a member of a group
  • Driver’s license and vehicle required
  • Ability to work with diverse populations.
  • Proficient in basic computer skills and Microsoft Office. Ability to navigate and document in clinical computerized patient care records.

 

Additional Requirements

  • Clearing of background checks as required by state and federal law
  • Commitment to our organizational vision, missions, and program

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

 

#ZR

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Family Support & Stabilization Clinician – Springfield, MA Starting at $55K Apply Now

Family Based Clinician will be responsible for maintaining a caseload of 7-8 children/adolescents/families.  The Family Based Clinician will provide individual and family counseling and advocacy services to each client.  In addition, clinician will make referrals to community services for each child/adolescent/family.

 

Starting Salary: $55,000

 

KEY RESPONSIBILITIES

  • Report to Clinical Supervisor
  • Provide clinical counseling services for 7-8 children/ adolescents/families.
  • Provide a minimum of two weekly individual/family counseling sessions for each child/adolescent/family.
  • Develop a working knowledge of community resources and make appropriate referrals.
  • Advocate on behalf of child/adolescent/family with other community programs.
  • Participate in co-leading time-limited groups, as needed.
  • Make referrals to other community agencies such as clinics, employment/vocational centers, etc.
  • Provide ongoing support for family members when a referral has been made to an outside agency.
  • Submit weekly case notes and monthly reports to supervisor.
  • Provide on-call services during the week and weekend
  • Other duties as required by director and immediate supervisor

 

QUALIFICATIONS

  • Masters level required; License preferred; license eligible
  • Minimum of two (2) years’ experience in clinical setting working with children, adolescents and families with severe behavioral, social and emotional difficulties
  • Demonstrated experience working with children, adolescents and families, including experience navigating children’s systems and supports within the community.
  • Knowledge of and training in child development and children’s mental health experience.
  • Nonjudgmental ability to foster self-sufficiency in families using problem-solving and practical skills.
  • Ability to establish trusting relationships through compassion, empathy and insight.
  • Demonstrated sensitivity to the needs of families from diverse cultural or linguistic backgrounds.
  • Computer proficiency including ability to work with email and word processing software
  • Effective teamwork skills
  • Scheduling flexibility
  • Good listening skills
  • Bilingual Spanish speaking preferred

 

OTHER REQUIREMENTS

  • Daily access to an automobile is required
  • A valid MA State Driver’s License
  • Clearing of background checks as required by state and federal law.
  • Commitment to our organizational vision, missions, and program

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Apply Now

Family Support & Stabilization Clinician – Worcester, MA Starting at $55K Apply Now

Family Based Clinician will be responsible for maintaining a caseload of 7-8 children/adolescents/families.  The Family Based Clinician will provide individual and family counseling and advocacy services to each client.  In addition, clinician will make referrals to community services for each child/adolescent/family.

 

Starting Salary: $55,000

 

KEY RESPONSIBILITIES

  • Report to Clinical Supervisor
  • Provide clinical counseling services for 7-8 children/ adolescents/families.
  • Provide a minimum of two weekly individual/family counseling sessions for each child/adolescent/family.
  • Develop a working knowledge of community resources and make appropriate referrals.
  • Advocate on behalf of child/adolescent/family with other community programs.
  • Participate in co-leading time-limited groups, as needed.
  • Make referrals to other community agencies such as clinics, employment/vocational centers, etc.
  • Provide ongoing support for family members when a referral has been made to an outside agency.
  • Submit weekly case notes and monthly reports to supervisor.
  • Provide on-call services during the week and weekend
  • Other duties as required by director and immediate supervisor

 

QUALIFICATIONS

  • Masters level required; License preferred; license eligible
  • Minimum of two (2) years’ experience in clinical setting working with children, adolescents and families with severe behavioral, social and emotional difficulties
  • Demonstrated experience working with children, adolescents and families, including experience navigating children’s systems and supports within the community.
  • Knowledge of and training in child development and children’s mental health experience.
  • Nonjudgmental ability to foster self-sufficiency in families using problem-solving and practical skills.
  • Ability to establish trusting relationships through compassion, empathy and insight.
  • Demonstrated sensitivity to the needs of families from diverse cultural or linguistic backgrounds.
  • Computer proficiency including ability to work with email and word processing software
  • Effective teamwork skills
  • Scheduling flexibility
  • Good listening skills
  • Bilingual Spanish speaking preferred

 

OTHER REQUIREMENTS

  • Daily access to an automobile is required
  • A valid MA State Driver’s License
  • Clearing of background checks as required by state and federal law.
  • Commitment to our organizational vision, missions, and program

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

#ZR

Apply Now

Family Support & Stabilization Clinician – Taunton, MA Starting at $55K Apply Now

Family Based Clinician will be responsible for maintaining a caseload of 7-8 children/adolescents/families.  The Family Based Clinician will provide individual and family counseling and advocacy services to each client.  In addition, clinician will make referrals to community services for each child/adolescent/family.

 

Starting Salary: $55,000

 

KEY RESPONSIBILITIES

  • Report to Clinical Supervisor
  • Provide clinical counseling services for 7-8 children/ adolescents/families.
  • Provide a minimum of two weekly individual/family counseling sessions for each child/adolescent/family.
  • Develop a working knowledge of community resources and make appropriate referrals.
  • Advocate on behalf of child/adolescent/family with other community programs.
  • Participate in co-leading time-limited groups, as needed.
  • Make referrals to other community agencies such as clinics, employment/vocational centers, etc.
  • Provide ongoing support for family members when a referral has been made to an outside agency.
  • Submit weekly case notes and monthly reports to supervisor.
  • Provide on-call services during the week and weekend
  • Other duties as required by director and immediate supervisor

 

QUALIFICATIONS

  • Masters level required; License preferred; license eligible
  • Minimum of two (2) years’ experience in clinical setting working with children, adolescents and families with severe behavioral, social and emotional difficulties
  • Demonstrated experience working with children, adolescents and families, including experience navigating children’s systems and supports within the community.
  • Knowledge of and training in child development and children’s mental health experience.
  • Nonjudgmental ability to foster self-sufficiency in families using problem-solving and practical skills.
  • Ability to establish trusting relationships through compassion, empathy and insight.
  • Demonstrated sensitivity to the needs of families from diverse cultural or linguistic backgrounds.
  • Computer proficiency including ability to work with email and word processing software
  • Effective teamwork skills
  • Scheduling flexibility
  • Good listening skills
  • Bilingual Spanish speaking preferred

 

OTHER REQUIREMENTS

  • Daily access to an automobile is required
  • A valid MA State Driver’s License
  • Clearing of background checks as required by state and federal law.
  • Commitment to our organizational vision, missions, and program

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

 

#ZR

Apply Now

Family Support & Stabilization Clinician – Pittsfield & Lee, MA Starting at $55K Apply Now

The Berkshire County, Family Stabilization and Support Clinician will be responsible for maintaining a caseload of 7-10 children/adolescents/families within the Berkshire County.  This position will provide individual and family counseling and advocacy services to each client.  In addition, the clinician will make referrals to community services for each child/adolescent/family.

 

STARTING SALARY: $55,000

 

LOCATIONS: Berkshire County                                       

* Remote

 

KEY RESPONSIBILITIES

  • Report to Clinical Supervisor
  • Provide clinical counseling services for 7-8 children/ adolescents/families.
  • Provide a minimum of two weekly individual/family counseling sessions for each child/adolescent/family.
  • Develop a working knowledge of community resources and make appropriate referrals.
  • Advocate on behalf of child/adolescent/family with other community programs.
  • Participate in co-leading time-limited groups, as needed.
  • Make referrals to other community agencies such as clinics, employment/vocational centers, etc.
  • Provide ongoing support for family members when a referral has been made to an outside agency.
  • Submit weekly case notes and monthly reports to supervisor.
  • Provide on-call services during the week and weekend
  • Other duties as required by director and immediate supervisor

 

QUALIFICATIONS

  • Masters level required; License preferred; license eligible
  • Minimum of two (2) years’ experience in clinical setting working with children, adolescents and families with severe behavioral, social and emotional difficulties
  • Demonstrated experience working with children, adolescents and families, including experience navigating children’s systems and supports within the community.
  • Knowledge of and training in child development and children’s mental health experience.
  • Nonjudgmental ability to foster self-sufficiency in families using problem-solving and practical skills.
  • Ability to establish trusting relationships through compassion, empathy and insight.
  • Demonstrated sensitivity to the needs of families from diverse cultural or linguistic backgrounds.
  • Computer proficiency including ability to work with email and word processing software
  • Effective teamwork skills
  • Scheduling flexibility
  • Good listening skills
  • Bilingual Spanish speaking preferred

 

OTHER REQUIREMENTS

  • Daily access to an automobile is required
  • A valid MA State Driver’s License
  • Clearing of background checks as required by state and federal law.
  • Commitment to our organizational vision, missions, and program

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

 

#ZR

Apply Now

Program Director, Springfield Apply Now

The Program Director will be responsible for ensuring HopeWell’s mission, values and vision are the cornerstone of the site’s foster care and family support programming. The position will oversee the program’s operational and clinical services and inspire a culture of continuous improvement that values learning and a commitment to quality. The director manages supervision of staff and may provide direct service to children and youth as needed. The director develops and maintains productive working relationships with public and private agency partners and participates in planning and carrying out program design and development as needed.

 

KEY RESPONSIBILITIES

  • Oversee existing site foster care and family support program models with high quality, person-centered services, while seeking to expand services as appropriate.
  • Manage program to provide excellent care to children, foster parents, and families in ways that are aligned with all applicable agency and state regulatory and licensing standards, as well as legal and ethical principles that govern practice, in regards to services provided, record keeping, and data collection and management .
  • Ensure the delivery of quality clinical programming utilizing a trauma-informed, evidence-based, best practice approach to child welfare casework.
  • Oversee the recruitment and retention of foster parents, ensuring that effective orientation, training and family assessments produce competent and well-prepared foster families to meet the special needs of children and to work effectively with biological families.
  • Oversee interviewing, hiring, training, and evaluation of all program staff. Ensure that staff are supervised consistent with work demands, agency expectations and licensing requirements.
  • Ensure 24-hour on-call support. Provide backup crisis management support as needed.
  • Monitor revenue and expenditures for all services rendered per agency policies. Ensure that accurate and prompt billing and payment for services rendered is achieved through monitoring and communication with referring agencies.
  • Act as the program liaison to all funding sources, representing the agency at all relevant meetings.
  • Develop strategic alliances with other service providers to ensure that children and families at HopeWell have excellent access to all needed services. Remain apprised of current trends, legislation, and practices in foster care and child welfare through networking and publications.
  • Liaise with building landlord to manage building maintenance issues.

 

QUALIFICATIONS

  • Master’s Degree in Social Work or equivalent degree in the Human Services; Clinical license or license eligible required
  • Minimum of 5 years’ experience with increasing responsibilities in child and family services
  • A high degree of effective oral and written communications skills
  • Must possess considerable initiative, judgment, creativity, enthusiasm and leadership ability
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations
  • Strong staff management and interpersonal skills, with the ability to drive high levels of performance, engagement, and accountability
  • A demonstrated highly collaborative management style, as well as an ability to make timely but sound critical decisions
  • Ability to gather and use information and data to monitor program outcomes and manage workloads. Successful experience in strategic program development and implementation preferred.
  • Extensive experience with various child welfare treatment models and strategies that use client-centered and trauma-informed approaches; knowledge of best practices in the field
  • Knowledge of state, community and agency resources
  • Sufficient computer skills to perform essential functions

 

OTHER REQUIREMENTS

  • Daily access to an automobile is required
  • A valid MA State Driver’s License
  • Clearing of background checks as required by state and federal law.
  • Commitment to our organizational vision, missions, and program

 

BENEFITS

HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Apply Now

Program Coordinator, Adult Residential Services Apply Now

The Program Coordinator oversees the wellbeing of the individuals supported in the Adult Residential Services, with the goal of supporting them to live a happy, healthy, and productive life. We achieve our goals by implementing industry best practices, creating innovative solutions to complex problems, and employing staff who care deeply about individuals, our mission, and our values. At HopeWell, we value good communication, transparency, reliable support and the pursuit of excellence. We are focused on becoming an employer of choice and an industry leader.

This position is an exciting opportunity to collaborate closely with the Adult Residential Services’ Leadership team and focus on improving and expanding our services.

 

Key Responsibilities

  • Ensure that individuals we support are treated with dignity and respect.
  • Coordinate with the Senior Program Manager and Nurse Manager on all medical and clinical care for the individuals in Adult Residential Services.
  • Schedule, transport and attend all individuals’ medical, clinical and any other necessary appointments and assist individuals with communicating with medical providers.
  • Complete documentation of appointment, file and distribute as appropriate to other providers (DDS, day programs, and family/guardians).
  • Upload all documentation into SharePoint.
  • Monitor individuals’ medication supplies.
  • Assist individuals in dropping off and picking up prescriptions from the pharmacy
  • Conduct regular medication audits
  • Collaborate with Quality Management consultants and the Leadership team in conducting and following up on full program reviews for individuals in HopeWell Adult Residential Services and Shared Living.
  • Utilize the DDS Licensure and Certification Tool, report audit findings and implementation recommendations.
  • Maintain communication with the individual’s family, guardian, day services.
  • Maintain individuals Confidential, Medical and Safety documentation and files.
  • Complete all training, staff meetings and supervision sessions as required by the program, including but not limited to: First Aid, CPR, OSHA & Blood Borne Pathogens, Medication Administration and Human Rights Training.

 

Qualifications

  • Minimum High school diploma and three years of experience in the Human Service field
  • A bachelor’s degree preferred
  • Willingness to learn
  • Ability to maintain a professional relationship under all foreseen and unforeseen circumstances.
  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently and within a team atmosphere.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to set goals, analyze work develop plans and utilize time effectively and efficiently.
  • Ability to communicate effectively both verbally and in writing
  • Basic computer knowledge
  • Flexibility to work throughout the division

 

Physical Demands

  • Lifting is required. Ability to lift at least a minimum of twenty (20) pounds
  • Ability to physically assist individuals in personal care
  • Ability to perform common household cleaning activities that involve consistent standing, bending, twisting, pushing, pulling, and walking
  • Ability to drive agency vehicle (wheelchair van)

 

Other Requirements

  • Clearing of background checks as required by state and federal law.
  • Valid MA driver’s license (some positions require a vehicle).
  • This position is an exempt full-time role and will require coverage for weekends and other shifts when necessary
Apply Now

Shared Living Caregiver Learn More

We are looking for our next Shared Living Caregiver for an energetic, sociable 37-year-old man that will be attending a day program in Easthampton, MA. He enjoys lifting weights, playing video games, and exploring the community. He is most successful and happy when he is busy during the day – either at a day program or working – and needs someone who is able to communicate clearly with him. The ideal caregiver would be a single male or a couple, preferably with no children, and located within a close distance to Easthampton. This gentleman prefers a location where he can walk to various places within the local community, as his independence and social life are very important to him. Preferable towns include Easthampton, Northampton, Southampton, Westhampton, Holyoke, Hadley, and local surrounding areas.

 

If you or someone you know is interested in learning more about this opportunity. Please contact Amanda Bronson, abronson@hopewellinc.org

 

 

 

Learn More